ARC: Connections: ELMAR: TOC areas: services: journals

Service Industries Journal  Relevant ARCategory: Marketing Journals

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Should a lower-price service offer a full-satisfaction guarantee?
–Jehn-Yih Wong; Sheng-Hshiung Tsaur; Chih-Hung Wang [Publisher] [Google Scholar]

Investigating antecedents of consumers’ recommend intentions and the moderating effect of switching barriers
–Chung-Yu Wang [Publisher] [Google Scholar]

Sources of TFP growth in the Malaysian Islamic banking sector
–Fadzlan Sufian [Publisher] [Google Scholar]

Family, life cycle and consumption of services: the Spanish case
–Jos‚ A. Camacho; Manuel Hern ndez-Peinado [Publisher] [Google Scholar]

The dimensions of international hotel employee service attitude and their managerial implications
–Chun-Min Kuo [Publisher] [Google Scholar]

Making customer relationship management work: evidence from the banking industry in Taiwan
–Nan-Hong Lin; Wen-Chun Tseng; Yu-Chung Hung; David C. Yen [Publisher] [Google Scholar]

Demographics, psychographics, price searching and recall in retail shopping
–Dungchun Tsai; Hsiao-Ching Lee [Publisher] [Google Scholar]

Multi-channel store image and the effects on purchase intention
–Ja-Shen Chen; Russell K. H. Ching; Hung Tai Tsou [Publisher] [Google Scholar]

Purchased, modified, created: consumer voices in experience gifts
–Jackie Clarke [Publisher] [Google Scholar]

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