TOC: Service Industries J


Service Industries Journal, 29(9)

 ARC: Connections: ELMAR: TOC

Arrow Doodadareas: services: journals

Service Industries Journal 

Relevant ARCategory: Marketing Journals 

Should a lower-price service offer a full-satisfaction guarantee?
Jehn-Yih Wong; Sheng-Hshiung Tsaur; Chih-Hung Wang [Publisher] [Google Scholar]

Investigating antecedents of consumers’ recommend intentions and the moderating effect of switching barriers
Chung-Yu Wang [Publisher] [Google Scholar]

Sources of TFP growth in the Malaysian Islamic banking sector
Fadzlan Sufian [Publisher] [Google Scholar]

Family, life cycle and consumption of services: the Spanish case
Jos‚ A. Camacho; Manuel Hern ndez-Peinado [Publisher] [Google Scholar]

The dimensions of international hotel employee service attitude and their managerial implications
Chun-Min Kuo [Publisher] [Google Scholar]

Making customer relationship management work: evidence from the banking industry in Taiwan
Nan-Hong Lin; Wen-Chun Tseng; Yu-Chung Hung; David C. Yen [Publisher] [Google Scholar]

Demographics, psychographics, price searching and recall in retail shopping
Dungchun Tsai; Hsiao-Ching Lee [Publisher] [Google Scholar]

Multi-channel store image and the effects on purchase intention
Ja-Shen Chen; Russell K. H. Ching; Hung Tai Tsou [Publisher] [Google Scholar]

Purchased, modified, created: consumer voices in experience gifts
Jackie Clarke [Publisher] [Google Scholar]