ARC: Connections: ELMAR: TOC areas: services: journals

Service Industries Journal  Relevant ARCategory: Marketing Journals

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The moderating role of switching barriers on customer loyalty in the life insurance industry
–Mei-Fang Chen; Ling-Huei Wang [Publisher] [Google Scholar]

Emotional and rational motivations for customer loyalty in business-to-business professional services
–Barbara Cater; Toma‘ Cater [Publisher] [Google Scholar]

An analysis of influences on total financial exclusion
–James F. Devlin [Publisher] [Google Scholar]

Implementing e-business through eListening in the Spanish information technology industry
–Juan G. Cegarra-Navarro; Maria Teresa S nchez-Polo [Publisher] [Google Scholar]

Simultaneous analysis of whether and how long to go on holidays
–Juan L. Nicolau; Francisco J. M s [Publisher] [Google Scholar]

Identification of adopter categories for online banking in Turkey
–Bahtisen Kavak; Canan Demirsoy [Publisher] [Google Scholar]

The smile of the tourist: the relationship between price sensitivity and expenses
–Juan L. Nicolau [Publisher] [Google Scholar]

Racial differences in restaurant tipping: A labour process perspective
–Zachary W. Brewster; Christine Mallinson [Publisher] [Google Scholar]

Physical attractiveness stereotypes and service quality in customer-server encounters
–Hsiang-Fei Luoh; Sheng-Hshiung Tsaur [Publisher] [Google Scholar]

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