ARC: Connections: ELMAR: Posting areas: services: nominations

Related ARContent: SERVSIG

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The AMA Services Marketing Special Interest Group (SERVSIG) is seeking nominations for the 2009 Christopher Lovelock Career Contributions to the Services Discipline Award:

The "AMA Career Contributions to the Services Discipline Award" is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long term impact on the development of the services discipline.

All nominations should be sent to the chair of the selection committee, Jochen Wirtz <jochen@NUS.EDU.SG&gt. The deadline for nominations is July 31, 2009.

Each nomination should include a summary of the nominee’s career contributions to the service discipline and a copy of the nominee’s vita for the committee’s consideration.

Eligibility:

Candidates for the Career Contributions to the Service Discipline Award should meet the following criteria:

Career contributions should be of long duration, preferably 15 to 20 years.

1. Contributions to the services discipline should be significant.
2. Contributions to the services discipline should be frequent.
3. Contributions to the services discipline should include recent contributions.

Other eligibility issues

1. Candidates for a SERVSIG Award do not have to be a member of SERVSIG or the AMA to be eligible or to win.
2. Candidates may be from anywhere in the world. From the beginning, SERVSIG has sought to be globally oriented and globally active.
3. Candidates for the awards do not have to be academics. SERVSIG recognizes the vital link between academe and business practice. For example, Lynn Shostack, the first SERVSIG Career Contributions winner (1994), is not an academic.

Selection Criteria

The specific criteria and how the criteria are weighted will be left to the selection committee. However, SERVSIG feels that the following aspects of a nominee’s background are important to reflect upon:

1. The length of one’s career in services.
   • early contributions
   • continued contributions

    

2. The significance of one’s contributions, including:
   • foundational publications
   • conceptual and/or research contributions
   • books (e.g., services textbooks, practitioner oriented books, academic research oriented books)
   • conference participation and leadership (e.g., Frontiers, La Londe)
   • journal editorship
   • organizational contributions (e.g., SERVSIG, Centers, etc.)
   • teaching innovations

    

3. The scope of one’s contributions, including:
   • micro and macro dimensions
   • international and domestic contributions
   • academic and practitioner contributions

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