ARC: Connections: ELMAR: TOC areas: sectors: journals

Journal of Financial Services Marketing  Relevant ARCategory: Marketing Journals

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Editorial
–Tina Harrison Editor [Publisher]

The effects of perceived salesperson listening effectiveness in the financial industry
–Jasmin Bergeron and Michel Laroche [Publisher] [Google Scholar]

Personal acquaintances and salespeople in financial services: Differences between customers and friends
–Lars Backstrom, Leyland Pitt, Colin Campbell and Deon Nel [Publisher] [Google Scholar]

Salesperson empowerment in Spanish banks: A performance-driven view
–Jose M Barrutia, Jon Charterina and Ainhize Gilsanz [Publisher] [Google Scholar]

Rethinking models of technology adoption for Internet banking: The role of website features
–Abdullatif I Alhudaithy and Philip J Kitchen [Publisher] [Google Scholar]

Assessment of the psychometric properties of SERVQUAL in the Canadian banking industry
–Riadh Ladhari [Publisher] [Google Scholar]

Seven myths of financial planning and baby boomer retirement
–Joseph F Coughlin and Lisa A D’Ambrosio [Publisher] [Google Scholar]

Speaking my language?
–Andy Wood [Publisher] [Google Scholar]

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