ARC: Connections: ELMAR: TOC areas: retailing: journals

Journal of Retailing and Consumer Services  Relevant ARCategory: Marketing Journals

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The role of etail quality, e-satisfaction and e-trust in online loyalty development process
–Jiyoung Kim, Byoungho Jin, Jane L. Swinney [Publisher] [Google Scholar]

Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction
–Ulrich R. Orth, Mark T. Green [Publisher] [Google Scholar]

Consumer observations on channel choices—Competitive strategies in Finnish grocery retailing
–Katri Koistinen, Raija Järvinen [Publisher] [Google Scholar]

Customer satisfaction and dissatisfaction in retail banking: Exploring the asymmetric impact of attribute performances
–Alessandro Arbore, Bruno Busacca [Publisher] [Google Scholar]

Modelling consumer responses to an apparel store brand: Store image as a risk reducer
–Veronica Liljander, Pia Polsa, Allard van Riel [Publisher] [Google Scholar]

Exploring the determinants of the frugal shopper
–Liliana L. Bove, Anish Nagpal, Adlai David S. Dorsett [Publisher] [Google Scholar]

Examining the antecedents of trust and rapport in services: Discovering new interrelationships
–Gerrard Macintosh [Publisher] [Google Scholar]

Retail services and firm profit in a dual-channel market
–Ruiliang Yan, Zhi Pei [Publisher] [Google Scholar]

Developing a framework to improve retail category management through category captain arrangements
–Subir Bandyopadhyay, Anna Rominger, Savitri Basaviah [Publisher] [Google Scholar]

Online social capital: Understanding e-impulse buying in practice
–Ronan de Kervenoael, D. Selcen O. Aykac, Mark Palmer [Publisher] [Google Scholar]

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