Editorial Preface
Ada Scupola, Editor-in-Chief, IJESMA

Self-Service Systems: Investigating the Perceived Importance of Various Quality Dimensions
Calin Gurau, Montpellier Business School, France
http://infosci-on-demand.com/content/details.asp?ID=32130

Toward a Better Understanding of the Assimilation of Telehealth Systems
Joachim Jean-Jules, Université de Sherbrooke, Canada
Alain O. Villeneuve, Université de Sherbrooke, Canada
http://infosci-on-demand.com/content/details.asp?ID=32131

An IT-Architecture to Align E-Recruiting and Retention Processes
Andreas Eckhardt, Goethe-University Frankfurt a. Main, Germany
Sven Laumer, Otto-Friedrich University Bamberg, Germany
http://infosci-on-demand.com/content/details.asp?ID=32132

Aligning Six Sigma and ITIL to Improve IT Service Management
Peter C. Chan, Hewlett Packard, USA
Shauntell R. Durant, Hewlett Packard, USA
Verna Mae Gall, University of Maryland – University College, USA
Mahesh S. Raisinghani, TWU School of Management, USA
http://infosci-on-demand.com/content/details.asp?ID=32133