ARC: Connections: ELMAR: TOC areas: retailing: journals

Journal of Retailing and Consumer Services  Relevant ARCategory: Marketing Journals

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Antecedents and consequences of Internet channel performance
–Agnieszka Wolk, Bernd Skiera [Publisher] [Google Scholar]

Product-harm crisis management: Time heals all wounds?
–Aikaterini Vassilikopoulou, George Siomkos, Kalliopi Chatzipanagiotou, Angelos Pantouvakis [Publisher] [Google Scholar]

An examination of consumers’ cross-shopping behaviour
–Kåre Skallerud, Tor Korneliussen, Svein Ottar Olsen [Publisher] [Google Scholar]

Can a positive mood counterbalance weak arguments in personal sales conversations?
–Silke Bambauer-Sachse, Heribert Gierl [Publisher] [Google Scholar]

A value-based perspective of market orientation and customer service
–Shu-Ching Chen, Pascale G. Quester [Publisher] [Google Scholar]

The effects of role strain on the consumer decision process for groceries in single-parent households
–Palaniappan Thiagarajan, Nicole Ponder, Jason E. Lueg, Sheri Lokken Worthy, Ronald D. Taylor [Publisher] [Google Scholar]

Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction
–Magnus Söderlund, Claes-Robert Julander [Publisher] [Google Scholar]

Modelling pedestrian go-home decisions: A comparison of linear and nonlinear compensatory, and conjunctive non-compensatory specifications?
–Wei Zhu, Harry Timmermans [Publisher] [Google Scholar]

Information and communication technology in retailing: A cross-industry comparison
–Irene Gil-Saura, Gloria Berenguer-Contrí, María-Eugenia Ruiz-Molina [Publisher] [Google Scholar]

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