Service Workshop


22nd Service Marketing Conference and Workshop 2008, London, 6-8 Nov 2008, Co-chaired by Katherine Tyler, Charles L. Martin and Lloyd Harris; Deadline 15 Oct

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Dear Service Researchers,

If you haven’t registered for this year’s conference/workshop, it’s not too late. The deadline for papers and abstracts has been extended to October 15.

This year we’ve formed alliances with at least three journals to increase the potential for publication of submitted papers: Journal of Customer Behaviour, International Journal of Bank Marketing, and Journal of Services Marketing.

Keynote speakers for this year’s program include Dr. Jim C.Sphorer, Director of Research and Service Science for IBM, and Professor Evert Gummesson.

Additional information about the conference/workshop (including registration form) can be found on the conference website,

We hope to see you there!

Katherine Tyler, Lloyd Harris, and Charles Martin, co-chairs