QUIS 11 - The Service Conference, Wolfburg, Germany, 11-14 Jun 2009, Conference committee is Stephen W. Brown, Bo Edvardsson, Robert Johnston and Bernd Staus; Deadline 10 Nov

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QUIS 11 will take place June 11th to June 14th 2009 in Wolfburg Germany.

The QUIS symposium brings together the best interdisciplinary academic research and management practice in a forum to advance the study of service management, service leadership, customer management, technology in services and delivery of service quality.

The conference is hosted by: the Chair of Services Management at Catholic University Eichstaett-Ingolstadt and Volkswagen After Sales, in conjunction with the Service Research Center at Karlstad University, the Center for Services Leadership at Arizona State University and Warwick Business School at the University of Warwick.

Abstract Submission Deadline – 10th November 2008

Full information is available at