EIRASS 2009

Introduction

European Institute of Retailing and Services Studies, Niagara Falls, 6-9 Jul 2009, Organized by Harry Timmermans; Deadline 15 Oct

 ARC: Connections: ELMAR: Posting

areas: retailing: call

CALL FOR PAPERS

THE EUROPEAN INSTITUTE OF RETAILING AND SERVICES STUDIES (EIRASS)

is organising the 16th international conference on

RECENT ADVANCES IN RETAILING AND SERVICES SCIENCE

July 6-9, 2009
Marriott
Niagara Falls
Canada

The aim of the conference is to bring together scholars from various disciplines and countries interested in retailing and consumer services. Over the years the conference has attracted scholars from disciplines such as marketing, psychology, urban planning, transportation, management, geography etc from across the world. The conference will give delegates an opportunity to present their completed projects but also to present work in progress.

SUGGESTED TOPICS

Papers on any topic relevant to progress in retailing and consumer services (tourism, recreation, banking, aspects of transportation, etc.) are welcome. Topics of special interest include:

  • consumer behaviour
  • service quality
  • e-commerce
  • globalisation
  • business strategy
  • geographical information systems
  • distribution channels
  • service branding
  • policy aspects
  • information services
  • logistics
  • inventory control
  • patronage
  • franchising
  • merchandising, pricing, advertising
  • segmentation
  • human resource management
  • retail and leisure property development

Those interested in presenting a paper are invited to send an abstract to:

Professor Harry Timmermans
Eindhoven University of Technology
P.O. Box 513, Vertigo 8.18
5600 MB Eindhoven, The Netherlands
Phone: +31 40 2473410; Fax: +31 40 2438488
E-mail: eirass@bwk.tue.nl

SUBMISSION DEADLINE: OCTOBER 15, 2008

We call on your professional attitude. Because space is limited and at some stage acceptance/rejection of papers becomes quite arbitrary, by submitting a paper, authors indicate that, except in case of illness, at least one of the authors will attend the conference, if accepted. Realize that any cancellation means that someone else could have participated! If you cannot guarantee this for some reason, please let us know as it allows us to work on a personalized solution, if necessary.

FORMAT

A book of abstracts will be published. The conference tries to tailor various needs. Participants are stimulated to submit extended or full papers. These will be made available in the proceedings, published in CD-format. Submitted papers qualify for an award competition. The conference will start with registration, late afternoon on the 6th, followed by a reception. Sessions will start on the 7th until noon on the 8th. Approximately 20 minutes will be available for presentation of paper.

SPECIAL SESSIONS

Participants interested in organising a special session are invited to send their proposal to the above address. Proposals should include: (a) a detailed description of the proposed session; (b) a list of the proposed speakers; (c) whether or not each speaker has agreed to serve if the proposal is accepted; and (d) the names and addresses of the chairperson and discussants, if any. Sessions are typically organised in blocks of 4 presentations.

NOTIFICATION

We plan to notify delegates by November 15, 2008 about the acceptance of their work for presentation at the conference. Delegates are expected to arrange their registration and conference fees before February 1, 2009 to guarantee accommodation and enjoy reduced room prices.

CONFERENCE PACKAGE

998 Euros before February 1, 2009, 1250 Euros after this date. This package includes participation, documents, cd-rom, book of abstracts, three nights of accommodation (arrival: July 6 – departure: July 9, 2009), tea and coffee breaks, lunches, conference dinner, all taxes and service charges. A limited number of pre and post-conference rooms is available at discount rates, subject to availability.

HOW TO GET THERE

Niagara Falls, located approximately 80 miles south-west of Toronto, is primarily served by Toronto International Airport in Canada and Buffalo airport on the American side. The site is located at the border of these two countries. In addition, there is a small local airport. There are a few trains from Toronto and there is also a frequent bus service from downtown Toronto (could be of interest for people staying before in Toronto) and a stop just outside of Toronto airport. Finally, there is a van service (details will be provided with the acceptance letter).

RETAILING/TOURISM/HOSPITALITY/BANKING/TELECOMMUNICATION/RECREATION/ENTERTAINMENT/TRANSPORTATION/