ARC: Connections: ELMAR: TOC areas: services: journals

Journal of Services Marketing  Relevant ARCategory: Marketing Journals

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Singapore credit cardholders: ownership, usage patterns, and perceptions
–Lydia L. Gan, Ramin C. Maysami, Hian Chye Koh [Publisher] [Google Scholar]

Determinants of behavioral intentions in the mobile internet services market
–Pavlos A. Vlachos, Adam P. Vrechopoulos [Publisher] [Google Scholar]

Affect and the role of corporate customer expertise within legal services
–Tony Garry [Publisher] [Google Scholar]

The impact of experiential consumption cognitions and emotions on behavioral intentions
–J. Enrique Bigné, Anna S. Mattila, Luisa Andreu [Publisher] [Google Scholar]

When something goes wrong and no one is around: non-internet self-service technology failure and recovery
–Lukas P. Forbes [Publisher] [Google Scholar]

Tipping and its alternatives: business considerations and directions for research
–Michael Lynn, Glenn Withiam [Publisher] [Google Scholar]

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