ARC: Connections: ELMAR: TOC areas: ecommerce: journals

Internet Research  Relevant ARCategory: Marketing Journals

---

The effectiveness of online customer relations tools: Comparing the perspectives of organizations and customers
–Lior Fink, Aviv Zeevi, Dov Te’eni [Publisher] [Google Scholar]

The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities
–Christy M.K. Cheung, Matthew K.O. Lee, Neil Rabjohn [Publisher] [Google Scholar]

Differences between potential, new and experienced e-customers: Analysis of e-purchasing behaviour
–Blanca Hernández-Ortega, Julio Jiménez-Martínez, M. José Martín-DeHoyos [Publisher] [Google Scholar]

Predicting online channel use for an online and print magazine: a case study
–Paweena Srisuwan, Stuart J. Barnes [Publisher] [Google Scholar]

Towards an understanding of the behavioral intention to use online news services: An exploratory study
–Yen-Hao Howard Chen, David Corkindale [Publisher] [Google Scholar]

Customer satisfaction factors of mobile commerce in Korea
–Jeewon Choi, Hyeonjoo Seol, Sungjoo Lee, Hyunmyung Cho, Yongtae Park [Publisher] [Google Scholar]

Connecting P2P to the web: Lessons from a prototype Gnutella-WWW gateway
–Brian D. Davison, Wei Zhang, Baoning Wu [Publisher] [Google Scholar]

---