ARC: Community: ELMAR: TOC areas: management: journals

Journal of the Academy of Marketing Science  Relevant ARCategory: Marketing Journals

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[Springer has been sending out alerts for JAMS with broken URLs since 35(2) — ch]

How to get lost customers back?
–Christian Homburg, Wayne D. Hoyer, Ruth Maria Stock [Publisher] [Google Scholar]

Structure in product line management: The role of formalization in service elimination decisions
–Paraskevas C. Argouslidis, George Baltas [Publisher] [Google Scholar]

Self-service technology effectiveness: the role of design features and individual traits
–Zhen Zhu, Cheryl Nakata, K. Sivakumar, Dhruv Grewal [Publisher] [Google Scholar]

A market orientation in supply chain management
–Soonhong Min, John T. Mentzer, Robert T. Ladd [Publisher] [Google Scholar]

See no evil, hear no evil, speak no evil: a study of defensive organizational behavior towards customer complaints
–Christian Homburg, Andreas Fürst [Publisher] [Google Scholar]

Customer-to-customer exchange: Its MOA antecedents and its impact on value creation and loyalty
–Thomas W. Gruen, Talai Osmonbekov, Andrew J. Czaplewski [Publisher] [Google Scholar]

Norm violations and the role of marketplace comparisons in positioning brands
–Robert D. Jewell, Michael J. Barone [Publisher] [Google Scholar]

The dynamic nature of survival determinants in e-commerce
–Ralitza Nikolaeva [Publisher] [Google Scholar]

Consumer online privacy concerns and responses: a power-responsibility equilibrium perspective
–May Lwin, Jochen Wirtz, Jerome D. Williams [Publisher] [Google Scholar]

Bilateral monopoly, identical distributors, and game-theoretic analyses of distribution channels
–Charles A. Ingene, Mark E. Parry [Publisher] [Google Scholar]

Examining the effect of salesperson service behavior in a competitive context
–Michael Ahearne, Ronald Jelinek, Eli Jones [Publisher] [Google Scholar]

Bias and variability in purchase intention scales
–Malcolm Wright, Murray MacRae [Publisher] [Google Scholar]

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