ARC: Community: ELMAR: Posting

areas: services: revisit

---

16th Annual Frontiers in Service Conference

Sponsored by:

• IBM Almaden Research Center, USA
• The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA
• The American Marketing Association

In cooperation with:

• INFORMS

The 2007 Frontiers in Service Conference, located in San Francisco, California on October 4-7, will feature keynote speakers Fran Samalionis (IDEO), Michel Wedel (University of Maryland), JB Wood (SSPA), Kimarie Matthews (Wells Fargo Bank), Tom Cook (TCI) and Joe Pinto (Cisco Systems). Considered by many as the leading service conference, Frontiers will represent speakers from 37 countries as well as a variety of topics, from service science to service marketing. To access the full conference program and registration information, go to

http://www.rhsmith.umd.edu/ces/eBrochure.html

---