Perceptions of E-Commerce
Introduction
Wesley Pollitte is looking for unpublished correlation matrices with satisfaction, its antecedents and consequents in the context of ecommerce
| ARC: Community: ELMAR: Posting |
Date: Fri, 10 Mar 2006 15:49:52 -0500
From: "Pollitte, Wesley" <pollitte@bus.msu.edu>
I am conducting research regarding electronic commerce. Presently, I am developing a meta-analysis of customer perceptions of e-commerce. I am looking for any unpublished correlations matrixes showing relationships between the antecedents (expectations, performance, disconfirmation, affect, and equity) and consequences (repeat purchase) with customer satisfaction. If it wouldn’t be too much trouble, could you please forward the correlation matrix along with the significance levels and reliabilities to me at pollitte@msu.edu.
Your help regarding this research would be greatly appreciated.