Good afternoon! System outages and data loss are serious issues that many companies face. IT operations services play a key role in recovering from such incidents. First and foremost, they provide data backup and recovery, which allows you to quickly get back lost information. In addition, IT operations services work to determine the causes of failures to prevent similar situations in the future. I recommend checking out https://www.edvantis.com/blog/it-operations-definition/ for an in-depth look at IT operations management approaches. Effective IT resource management and professional incident response are key to minimizing future risks and losses.