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I've found that integrating tech solutions can really give a taxi business an edge. Implementing a user-friendly app, offering consistent service, and boosting customer support are all key. Speaking of support, outsourcing could be your ace card. I recently read an article from Helpware about the largest outsourcing companies. They've got some brilliant industry leaders listed! Reminded me of a local taxi firm that decided to outsource their customer support to one of these big names. Their call response time improved, customer complaints reduced and business grew. It's worth considerin