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The Future of Customer Engagement: Optimizing Customer Experiences to Improve Retention

Retention is the #1 challenge for app marketers and product leaders. The average app loses 77% of users in just 3 days and 90% of users within 30 days. In this webinar,  you will learn about customer experiences and engagement strategies. We’ll discuss how leading brands are optimizing consumer engagement across channels and best practices you could apply to your business.

Key Take-A-Ways
1) Understanding changing customer behavior
2) Leverage the power of AI & ML to optimize customer experience
3) Industry best practices to improve retention

 

Mack Keyvani

Head of Mobile Products, Seconds of Fame

A big picture thinker with attention to details; Mack sits at the intersection of technology, business, design, and ideation. Mack has worked with and led distributed teams of stakeholders, developers, and designers in Los Angeles, Chicago, New Jersey, Argentina, Czech Republic, Switzerland, Russia, and India.

Raghav Kumar

Head of Customer Marketing

Raghav is a technology marketer with 7+ years of experience that spans multiple functions of marketing. He’s worked with various levels of businesses spanning Fortune 500 companies and early stage startups. Passionate about the areas of AI, ML and MarTech, Raghav heads customer advocacy and solutions marketing at CleverTap

 

The Future of Customer Engagement: Optimizing Customer Experiences to Improve Retention