Unlock Your Winning Strategy
For more than 30 years, the AMA Symposium for the Marketing of Higher Education has been a premier event in evolving the higher education landscape.
Our program of peer-reviewed content is your winning hand for enhancing your marketing strategy, improving your reputation and maintaining financial strength. This year’s event includes important topics such as improving the customer experience, leveraging AI, addressing the enrollment cliff, building community and amplifying student voice.
Beyond the sessions and presentations, the Symposium is an invaluable resource where knowledge transforms into action and innovation hits the jackpot. It’s a dynamic space, a nexus of ideas and creativity. So register now to join fellow marketers in shaping the future of higher education, fostering growth and ensuring vitality!
Why Should You Attend?
Conference Highlights
Peer-Reviewed Content
Designed by a committee of your peers, this event focuses on innovative best practices to ensure you receive the most relevant and impactful learning experiences.
Interactive Workshops
Arrive early to engage in pre-conference workshops focused on topics that tackle today’s most pressing trends and equip you with actionable techniques to elevate your marketing strategy.
Intentional Collaboration
Tap into a dynamic community where higher education marketers can network, share common challenges, and unlock invaluable benefits through enriching connections and insights from like-minded professionals.
Solution Providers
No event has more higher ed solution providers in one place. Explore an expansive exhibit hall to connect with top companies and discover innovative solutions that will significantly enhance your institution’s impact.
Pricing
Members
Early-Bird (through Oct. 7): $1,339
Standard (after Oct. 7): $1,539
Non-Members
Early-Bird (through Oct. 7): $1,589
Standard (after Oct. 7) $1,789
Attending as a Group?
Receive a 15% discount on group registrations of 3+ attendees.
Maximize Your Investment
Did you know that by becoming an AMA member and registering for our event, you’ll actually save money? The total cost of a yearly AMA membership, combined with the discounted member registration rate, is less than the price of purchasing the nonmember conference rate alone.
Pre-Conference Workshops
Sunday, November 10, 12:30 – 5:00 p.m.
Further invest in your future by attending pre-conference workshops built around today’s most pressing trends to gain the confidence and skill set you need to succeed.
Senior Leader Experience
Sunday, November 10, Noon – 6:00 p.m.
The Senior Leader Experience at the AMA Symposium for the Marketing of Higher Education is an intentionally programmed time where top campus marketers can share challenges, exchange ideas and make connections to build a lasting support system. Be the leader who values growth, best practices, boosts morale and inspires a high-performing marketing team!
Professional Certified Marketer® Attendees Can Earn CEUs
The AMA Symposium for the Marketing of Higher Education is an opportunity for a Professional Certified Marketer® to obtain Continuing Education Units (CEUs) to keep your skills fresh and retain your certification. After the event, aggregate your sessions and CEU total within the certification portal. Each session attended equals 1 CEU and can all be logged under one event: Higher Ed.
Need to Convince Your Boss?
We know budgets are tight, and you’re watching every dollar spent. That’s why we’ve created this template to help you show your supervisor the value you’ll get from attending.
Meet the Planning Committee
Bill Campbell
VP of Marketing and Communications/CEO at Chatham University
Christie Campbell
Vice President for Marketing and Communications at St. Edward’s University
Marina Cooper
Senior Associate Vice President, Integrated Marketing and Brand at Johns Hopkins University
Jaime Hunt
President
Solve Higher Ed Marketing
Stephen Jendraszak
AVP for Marketing at Emory University
Elias Martinez
Associate Vice President of University Marketing and Communications
Santhana Naidu
Vice President for Marketing and Communications
Rose-Hulman Institute of Technology
Lindsay J. Nyquist
Chief of Staff
Occidental College
Teresa Valerio Parrot
Principal, TVP Communications
Jenny Petty
Vice President, Marketing Communications, Experience and Engagement, University of Montana
Kevin Tyler
Senior Vice President and Practice Lead, Collaborative Communications Group
Nicole Szymczak
Senior Director of Strategic Communications and Marketing for Michigan State University Health Sciences
Alonda Thomas
Communications and Marketing Strategist, Alonda Thomas Public Relations
AMA Affinity Group: Marketing for Higher Education
AMA members enjoy special conference pricing and access to an exclusive online community, keeping you connected with higher education marketing peers year-round.
Affinity Groups are Exclusively for AMA Members
AMA Event Policies
Times are subject to change by AMA. Please continue checking back for more sessions and descriptions!
Sunday, November 10 (ALL TIMES IN PT) | LAS VEGAS
Senior Leader Experience
Invite Only
The Senior Leader Experience is an intentionally programmed time where top campus marketers can share challenges, exchange ideas and make connections to build a lasting support system. Be the leader who values growth, best practices, boosts morale and inspires a high-performing marketing team! Learn more.
Advanced Email Strategy and Writing
Email is a secret weapon. It connects people on a personal level–if you can cut through the noise. This workshop covers advanced email writing strategies, how to craft emails people will read, and the tools you need to measure success.
People still read emails, but not the way you think. Practice five tested writing techniques that leverage how people read email. Create better emails with a trusted from name, a clear subject line, simple language, and action-driven links and buttons. You’ll see email designs formatted for scannability, ensuring messages are received and links are clicked. No fancy technology required!
Pre-Registration Required: Choose two of the six available workshops. Your selection occurs on-site. Learn more.
Ashley Budd
Cornell University
Dayana Kibilds
Ologie
Future-Proof Your Marketing: A Hands-On AI Workshop
Bart Caylor
Caylor Solutions
Dave Hunt
ODU Global
Jaime Hunt
Solve Higher Ed Marketing
Winnable Games: How Emerging Leaders Can Survive, Thrive, and Scale
How to Empower Your University to Represent Your Brand
Building a strong university brand takes years, but inconsistent visual identity and messaging can quickly undermine that effort. This session tackles the challenge of maintaining brand integrity while empowering departments to create authentic content. Your creative peers will share practical systems they’ve developed to extend brand consistency across campus without overextending their teams. Learn how to transform brand guidelines from constraining rules into enabling tools that foster creativity and cohesion. Walk away with strategies to turn potential brand disruptors into effective ambassadors, safeguarding and strengthening your university’s brand presence.
Byron Hughey
UNM Health Sciences
Keith Lungwitz
Pepperdine University
Anna McBrayer
Fort Lewis College
The Future of Discoverability: SEO, AI, and More
Higher education institutions put out a LOT of content. In this age of AI-generated content and social and AI search, it’s not enough to only do search engine optimization. This workshop will dive into different ways and places to be found, how to optimize your content for those channels, SEO, SGE (Search Generative Experience), and AEO (Answer Engine Optimization), and leveraging AI to optimize your workflow to ensure you can create epic content for all those places.
We will be running audits and reports using your content and doing live optimization that will create measurable results.
Pre-Registration Required: Choose two of the six available workshops. Your selection occurs on-site. Learn more.
Roadmap to Leadership
Join Melissa Richards and Carrie Phillips for an enriching workshop designed to guide emerging leaders through a structured roadmap to leadership excellence.
This interactive session will delve into personal leadership styles, key competencies such as financial acumen and data-driven decision-making, and strategic planning for the critical first 90 days in a new role. Through a blend of assessments, case studies, and a mentorship panel, participants will leave equipped with actionable strategies and insights. Prepare to engage, reflect, and develop a personalized leadership plan to navigate your journey to the top with confidence and skill.
Pre-Registration Required: Choose two of the six available workshops. Your selection occurs on-site. Learn more.
Redefine Your Higher Ed Brand's Measurement Framework
This workshop redefines traditional brand measurement concepts into an actionable framework for higher education. We’ll go beyond outdated metrics to forge new strategies that better capture your brand’s influence and value. Participants will engage with custom frameworks, explore essential key performance indicators, and tackle current marketing challenges as it related to measurement. The workshop will feature an in-depth case study from California State University, Chico, demonstrating how they successfully implemented a holistic measurement strategy to align their various marketing efforts with their institutional goals. We’ll pair these learnings with additional case studies to help you develop actionable plans to articulate your brand’s impact to your institutional leaders, ensuring alignment with your core mission. Whether new to higher ed or a seasoned professional, emerge with a robust measurement strategy that clearly showcases your brand’s impact and value.
Pre-Registration Required: Choose two of the six available workshops. Your selection occurs on-site. Learn more.
Apple Sponsored Workshop
Welcome Reception
MONDAY, NOVEMBER 11 (ALL TIMES IN PT) | LAS VEGAS, NV
Breakfast
Welcome + Keynote: Your Brain is Good at Inclusion… Except When It’s Not
Steve Robbins
Keynote | S.L. Robbins & Associates
The How-Tos and Whys of Reporting Marketing and Communications Results to Leadership
Earn the support for your team’s initiatives from your Board, President, and manager by sharing with them the results of your efforts. This session will provide you with tactics to demonstrate the ROI of your efforts, which fosters leadership’s trust and collaboration, as well as helps secure budgetary resources. Presenters from Babson College will share how they gathered, analyzed, and reported their results. They will talk about what to report and how to report to demonstrate measurable impact of their marketing efforts.
Game Changer: Unlocking the Brand Potential of Athletics in University Marketing
Athletics can have a big impact on a university’s brand, regardless of the institution’s size or division. In this session, we explore the intricate relationship between athletics and university marketing, revealing strategies to align both for mutual benefit. The secret boils down to strategy, deep partnerships, and a shared recognition that athletics is a “tide that raises all boats.” Attendees will gain insights from DI and DII institutions leveraging sports to boost brand visibility, leaving with pro-tips on everything from aligning logos to fully leveraging the potential of athletics to build audience affinity and brand recognition.
Truth in Advertising: Unfiltered answers to pressing questions.
Your chance to hear the whole truth and nothing but the truth about advertising. We all get CTRs and KPIs, but there’s a lot under the advertising hood that can be opaque. Black box algorithms. Conversion attribution. Trading. This session will quickly highlight the current landscape of higher ed advertising, then open into an ask-anything, panel-style Q&A. You’ll get the opportunity to have an open and honest discussion about all things advertising and pick the brains of an associate vice president for enrollment and admission services, branding agency, and digital media agency trio. The harder the questions, the better.
Nostalgia Meets Innovation: Creative Marketing for Fundraising Success
Discover the successful strategies behind Jackson State University’s annual Day of Giving, which has significantly increased participation and funds raised since its inception in 2015. This session will explore how JSU used creative, nostalgia-driven marketing techniques to engage a broad spectrum of alumni and supporters, effectively boosting both engagement and fundraising outcomes. Participants will learn practical tips on utilizing emotional connections and interactive elements in campaigns, ensuring an innovative approach to university fundraising.
Social Media Has Grown Up, Have You?
Redefining higher education’s approach to social media, this session transitions from traditional metrics to robust community engagement. It demonstrates practical applications for aligning social media with institutional goals, driving change through strategic content, and fostering meaningful interactions to enhance student and alumni experiences. Attendees will learn how to utilize social media to address critical conversations, inspire leadership, and actively engage their communities, ultimately elevating social media to a strategic leadership tool and shaking up the higher education marketing industry.
From Good to Great: Unpacking Four Pillars of Higher Education Marketing with Industry Peer Experts
Join this session as Advance 360 Education hosts a dynamic panel discussion featuring marketing executives from two leading higher education institutions. We will delve into the essential components of higher education enrollment marketing through our exploration of four pillars that shape success in attracting and retaining students, such as:
• Ensuring a Solid Foundation: a well-defined brand, setting strategic goals supported by data and technology infrastructure.
• Developing and Segmenting Audiences: quantitative and qualitative intelligence analysis and the importance of your CRM in developing and segmenting audiences.
• Engaging and Nurturing Relationships: recognizing the entire student journey, aligning strategies with audience segments, earned and paid media.
• Continual Analysis and Optimization: a culture of data-focused decision making, measuring success, optimizing toward conversion.
Gain valuable insights, actionable strategies, and expert guidance to navigate the ever-evolving educational landscape and unlock your institution’s full enrollment potential. Don’t miss this opportunity to learn from industry expert peers and elevate your enrollment marketing efforts to reach your goals.
Sponsored by: Advance 360
What If You Could Build It From Scratch?
Rebuilding itself from the ground up, San Francisco Bay University’s president and acting CMO share insights on the transformative process of creating a challenger brand from scratch. This session showcases how design thinking and strategic positioning of marketing and communications inform decision-making in building a strong and disruptive brand. Learn actionable insights from our journey to forge a new MarComm unit, and leave with strategies to elevate your own department. Ideal for those looking to inspire change and foster innovation within their own organization. Blank slate optional.
Say "Hello" to Campus-wide Student Engagement Marketing
Florida State University’s “Hello FSU!” campaign has fueled the campus experience and sparked increased student engagement through this multi-channel marketing and communications movement. Learn how MarComm creatives teamed up with departments across the university to unify branding and messaging to engage students. Session participants will explore tools to create easily shareable branded content while saying hello to automated AI-infused messaging. Gather fresh ideas to promote consistent messaging, grow brand recognition, and learn tips to launch a social media ambassador program that focuses on increasing awareness of important student resources to further aid student retention and success.
Vision to Visibility: Transforming Strategic Plans into Campaigns
Strategic plans and university visions often do not make it past the eyes of the cabinet, trustees, and a minority of faculty and staff that helped to craft the plan. This begs the question – if these plans represent our most ambitious goals and future plans, why would we not share them with the world? Instead of reserving these plans to track internal progress, what if we turned them into compelling platforms that would unify messaging strategies and create the foundation for brand, enrollment, fundraising, and reputational campaigns? Michigan and Baylor are doing just that.
The Messenger Matters
Struggling to come up with impactful content and communications that consistently get and keep the attention of Gen Z? Who’s telling your college’s story? The messenger matters! Prospective students want emails and texts from real people, and they crave more content from the current student point of view because it helps develop connections. This session will explain how to make your enrollment communications feel more personal, engaging, and student-centered. We’ll also share how colleges have successfully utilized current students in strategic planning, social media campaigns, events, blogs, podcasts, and influencer marketing… all in the name of increasing enrollment.
Marketing in The Age Of Instant: Make Culture the Center of Your Institutional Strategy
Navigating Demographic and Market Shifts: Strategies for Gen Alpha and Multi-Generational Engagement
Preparing for Gen Alpha: Insights and Strategies for University Marketers | Ologie
The oldest Gen Alphas will be sophomores next year. They’ll be in your prospect pools before you know it. What do you need to know about this generation and how they might approach their college search? What’s going to be the most important thing in attracting and enrolling this generation? We asked 1,000 parents to find out.
Some findings are not surprising: STEM subjects continue to dominate preferences, the cost of college remains a daunting concern, and Gen Alpha’s intrinsic digital sophistication is a given.
Yet, it’s their pronounced role in family decision-making, the parental belief in the enduring value of higher education, and concerns about social and ideological belonging that offer new avenues for engagement. When it comes to understanding the parent relationship, we found that parents of Gen Alpha give their children a lot of agency in their own upbringing. They give their children a voice and a vote in personal and family decisions.The parenting relationship is closer to a partnership than a dictatorship. And as a result, they are emotionally closer than previous generations have been. What does this mean for higher ed marketers?
Adapting to Demographic Shifts: Leveraging Social Intelligence for Market Expansion Strategy | Campus Sonar
Higher ed is in the midst of demographic shifts, prompting a critical need for campuses to develop a market expansion strategy and engage prospective students outside of their current target markets. Market expansion is about knowing and understanding people’s motivations, a perfect opportunity for social intelligence.
Campus Sonar partnered with a small, niche college that wanted to strengthen market expansion efforts, use insights to inform and support innovative enrollment strategies, and develop an audience-aligned program marketing and recruitment strategy to drive top-of-funnel action.
Engaging a Multi-Generational Household Through Digital Marketing | Encoura
In addition to knowing where to engage your Gen Z and Gen Alpha prospective students, it’s equally important to know how to reach their most influential decision-making partners, their families. In fact, campaigns that include families have 4x the engagement when compared to campaigns that reach students alone. Stop by our Innovation Showcase to learn more about—and see examples of—digital tactics to reach and engage multiple generations in a home.
Lunch + Networking
OOO-no! Creative Solutions for the Chronically Understaffed
Recruiting and retaining talent is a pressing challenge across higher education, and marketing leaders carry the burden of trying to align staffing with institutional expectations of marketing. While our offices may be understaffed, demand for strategic and effective marketing and communications continues to increase at institutions of all sizes. This necessitates agile thinking, an openness to flexible working arrangements, and a lot of patience. Learn how three marketing leaders at three very different institutions have creatively addressed staffing gaps to build stronger, more diverse and more nimble teams and hear about trends from across the sector from the session moderator.
Beyond Words: Elevate voices through DEI campaigns
Words matter, but action matters more. Have you ever started to create a DEI communication program to meet the needs of your diverse audiences and then stopped dead in your tracks with fear of saying or doing the wrong thing? It can be the most paralyzing barrier to launching an effective inclusive communications initiative on your campus. Learn the three Cs that helped Towson University (TU) overcome fear and drive straight to action: connect, collaborate, communicate… repeat. In this session, we will unpack how TU went from no action to inclusive excellence.
Six Key Steps to Building An Effective MarCom Strategic Framework
Michigan State University’s communications and marketing department developed and implemented a repeatable strategic framework process that is documented in a compact visual format. We share tips and tools to connect to organizational business outcomes, support your university strategic plan and demonstrate value to leadership.
This process has driven alignment and prioritization and shifted our team from a channel- and tactic-centric organization to one more focused on audiences and outcomes. Most important, we aligned our contribution toward organizational business goals. For example, we contributed toward an 11% YOY increase in admissions applications. This strategic framework is a must for MarCom teams.
To Affinity—and Beyond! Ongoing Research & Brand Strength
For many institutions, brand research is a one-and-done exercise that only gets readdressed after staff turnover or a major institutional change. But, while initial research-informed branding is good, ongoing research-strengthened branding is better!
In this session we will make the case for a cadence of brand research. We will share how Duquesne University’s new data excited the campus about the brand equity they helped build, based on research four years prior, and inspired them to protect and grow this core business asset. We’ll also discuss how to intentionally plan for (and fund!) additional waves of research.
Navigating Strategic Shifts: Elevating Advancement MarComm at Drexel
Explore the evolution of advancement marketing and communications at Drexel University, set against a backdrop of significant institutional changes—including an $800 million+ fundraising campaign, the launch of a new strategic plan, an institutional merger, and organizational restructuring. This session will delve into the intricate challenges faced and strategies implemented to enhance communication efficacy, deepen relationships with stakeholders, and boost constituent engagement. Discover how strategic alignment with university goals and actionable approaches can transform advancement into a pivotal, value-adding partner in driving success during transformative periods.
How TCU Leads in Addressing Enrollment Challenges with Enhanced Site Search
Discover how Texas Christian University (TCU) is tackling the enrollment challenge head-on by optimizing their site search capabilities. This presentation will explore TCU’s innovative approach to improving the user experience for prospective students, making it easier to find relevant information, programs, and resources. Learn how enhanced site search plays a critical role in attracting and retaining students in a competitive landscape, and gain insights into the key website metrics that matter and best practices that can be applied at your institution.
Sponsored by: SearchStax
Exhibit Hall Break
Which comes first: rebranding, fundraising campaign, or both?
In an ideal world, branding comes first, and campaigns second. But in higher ed, a fundraising campaign will sometimes reveal a need to update your university’s brand. What you do next makes all the difference. Join our insightful panel of leaders from American University and Sullivan as they share how university marketing, advancement, and communications came together to create a successful new comprehensive campaign and a powerful new brand—all at the same time. Learn tips to help you tear down silos and work across teams, create efficiencies, and build the most effective advancement strategy for your institution.
Navigating the Scrutiny: Utah’s Collective Approach to Redefining the Value of Higher Ed
Amidst nationwide scrutiny of higher education’s value, Utah’s Board of Higher Education launched a transformative communication campaign. This initiative leverages the collective strength of all 16 public institutions within the Utah System of Higher Education (USHE) to educate stakeholders about the benefits of pursuing higher education. A strike team of communication professionals from across the state have crafted an inspiring messaging platform emphasizing affordability, individual ROI, and economic impact. This presentation shares insights into the campaign’s strategy and aims to inspire similar collective efforts nationwide, reshaping perceptions of higher education’s value.
Mastering the Art of the Brand Shoot
In our visually driven market, great photos and videos are the key to creating an emotional connection with your audience. Our workshop will equip you with the knowledge and skills to execute a successful photo or video shoot tailored to your school’s goals and unique identity — regardless of budget constraints.
You’ll learn how to confidently plan a shoot in seven easy steps. It starts with understanding your brand’s visual identity and covers concept development, location scouting, working with student models, styling and using props, and even applying tools like AI. You’ll also receive some of the best tried-and-true templates.
From Creation to Action: Leveraging Active Brand Management for Enrollment and Marketing Synergy
Breaking Down Silos: Uniting Enrollment and Marketing for Higher Ed Success | GMB
Join GMB at the AMA Higher Ed Symposium for an insightful session on fostering collaboration between enrollment and marketing teams. Discover the pitfalls of departmental silos and learn how to build a cohesive strategy that drives both brand recognition and enrollment growth. Hear from a former higher ed CMO who has successfully navigated these challenges and gain practical insights on achieving partnership and synergy within your institution. Don’t miss this opportunity to enhance your institution’s impact by aligning your teams towards common goals.
Shifting the Brand Paradigm: Building a Crisis-Proof Vest | Zillion
Brands are often seen as the drivers of big revenue sources, specifically the big three of Admissions, Advancement, and Athletics. But as Warren Buffet famously said, a reputation takes 20 years to make and 5 mins to ruin. As communications and marketing meld, and with a 24-hour news cycle and a constant barrage of “facts” in the marketplace, we will arm you with the ability to honestly say to Presidents and Provosts that building a strong brand needs to be a fiscal and operational priority.
Why Brands Matter | NextGrad
This presentation will address branding, positioning, messaging, and the power of storytelling in higher education marketing. Rafkin will cover a wide range of branding best practices and discuss how research-driven storytelling can connect with students and stakeholders. Rafkin will reinforce these learnings with a case study of work he completed for the University of Maryland Eastern Shore, a Top-20 HBCU, by listening to the concerns of stakeholders, unifying a fragmented campus, increasing engagement with faculty and staff, and raising awareness of the university’s distinct heritage and elite HBCU status. By the end of the panel, attendees will understand why brands matter in the development of successful positioning, branding, and communication strategies for higher education institutions.
Keynote
TUESDAY, NOVEMBER 12 (ALL TIMES IN PT) | LAS VEGAS, NV
Breakfast
Keynote: Mastering Gentelligence®: Understanding & Leveraging Generational Diversity in the Workplace
Featured in Harvard Business Review, The Washington Post, Time Magazine, NBC News, and more, Gentelligence® was developed to help organizations change how they approach generational differences. Learn why the Gentelligence approach was named a Harvard Business Review Big Idea in 2022 and chosen as one of the 10 most definitive management ideas of the year in 2024!
With five generations currently in the workplace, many leaders view this dynamic as frustrating and challenging. In this engaging workshop, you will go beyond the core concepts to now activate and apply the strategies of Gentelligence® to your organization’s unique generational challenges.
We will:
– Explore the barriers that often prevent organizations (and individuals) from effective intergenerational collaboration.
– Conduct an assumption audit to push beyond lazy stereotypes to understand generational and age differences as a valuable and complex form of diversity.
– Practice replacing generational judgment with curiosity
– Examine how to develop organizational cultures that normalize intergenerational learning and collaboration.
– Learn how to have smarter intergenerational conversations using power questions
Using Data to Compete for Online Students
The competition for online programs has never been greater. To rise above, you need to identify prospects who will apply, enroll, start, and succeed. Discover how Abilene Christian University Online COO Steven Rutt uses data science to consistently increase enrollments to the university’s online division. Partnering with his digital marketing agency CloudControlMedia, Steven has developed data-driven prospect marketing that drives enrollments. Leveraging data insights and scoring media sources based on down funnel attribution, ACU optimizes its digital media investment to identify the leads most likely to turn into students.
Reframing DEI: Building Bridges Despite Division
Diversity, equity and inclusion (DEI) programs have become flashpoints on campuses around the country: championed by some, derided by others. Efforts to “rebrand” DEI offices as “community engagement” or “access and belonging” have had mixed success at best.
This session explores whether we need to “reframe” DEI given the country’s current political division and examines what solutions have worked amid heated political, community and institutional conversations.
Attendees will take part in an engaging and candid discussion among higher ed marketing and DEI leaders about how to navigate today’s confusing, inconsistent landscape and … how to work together moving forward.
Unbundled and Unconventional: Brand Development Without (Upfront) Buy-in or Budgets
When budgets are tight and short-term performance improvements are nonnegotiable, a traditional brand development process doesn’t always cut it. In this session, Kin Sejpal and Seth Odell share their journey in navigating the challenges of limited resources and urgent performance demands to create an engaging brand campaign while simultaneously decreasing costs. Using an unconventional, unbundled approach and leveraging existing research and paid media results, they succeeded in driving performance and garnering unwavering support for and a renewed focus on brand enhancement initiatives.
Rethinking Marketing in America: Unpacking Multicultural Nuances
Today I learned (TIL): Reddit advertising
Meet our new best friend: Reddit. It calls us back. It costs less. It offers better results! In 2022, we started experimenting and loved it. Now, this two-person ad team from a small undergraduate college has moved the bulk of its paid social advertising budget to the weirdest platform on the web. The result? Lower costs per mille, (way) better click-through rates, and a whole lot less stress (looking at you, Meta).
We’ll cover:
Who is on Reddit (Redditors)Content for Reddit’s culture (Reddiquette)Maximizing ROI (r/thatshowthingswork)
Rated PG-13 (it is Reddit after all)
Hits Different(iated): Crafting Higher Ed Marketing that Stands Out
Differentiation is top-of-mind for most colleges and universities at this moment of increased competition and change. When we fail to stand out in our brand and marketing campaigns, we lose students to competitors. When our creative and content look like everyone else’s, we devalue our institutions. And when our messaging is too salesy and transactional, we lose prospects’ trust and interest.
Gen-Z and Gen-Alpha are looking for authentic connection, values alignment, and a unique fit. In this presentation, Dr. Suzan Brinker, co-founder and CEO of Viv Higher Education, and her team will present a 4-prong approach consisting of 1) brand anthropology, 2) competitor analysis, 3) student demand analysis, and 4) labor market demand analysis. Following this approach unlocks roadmaps for differentiated full-funnel campaigns — uncovering opportunities for distinct messaging, targeting, and channel strategies.
Sponsored by: Viv Higher Education
Assessing Attitude in Academia with Analytical AI
This cutting-edge session explores how artificial intelligence (AI) is revolutionizing market research and engagement across internal and external stakeholder groups in higher education. Attendees will learn to leverage AI-powered tools to gain deeper insights into key audience members’ preferences and behaviors, optimize enrollment management and academic offerings, and pinpoint brand positioning.
Reverse Engineering a Brand: Good Idea or Playing it Safe?
In today’s hyper-competitive market, all higher ed brands must be well-defined, understood, and highly differentiated. But the path to getting there can take many forms. Do you start from scratch with a blank sheet of paper? Or build on something that already exists but perhaps is not fully evolved? At some schools, a single TV spot might become so embraced by stakeholders that it could be the best place to start when crafting a unifying brand strategy. At other institutions, successful brands have evolved from anniversary campaigns, enrollment messaging, advancement campaigns, and even athletic marketing. The presenters will share how the brand development process can sometimes work backward to thoughtfully reverse engineer a successful brand platform. And what higher ed marketers should consider when deciding to start from scratch versus evolve something that’s already in place. We’ll look at examples from Carnegie Mellon University, Purdue University, and the University of Maryland.
Humble Pie: Two-Year Institutions Are Doing It Better
The challenges facing higher ed marketers are unprecedented, right? Wrong. Dwindling budgets. Under-resourced teams. Changing student populations. A value proposition that’s suddenly suspect. The truth is, four-year institutions are getting just a taste of the challenges two-year schools have been grappling with for decades. Another hard truth: many of the two-years are better at this. Join VisionPoint Marketing and some of the best community college marketers in the business as we share best practices and practical tips four-year, online, and graduate program marketers can employ to win, even in the face of 2024’s unique headwinds.
Incorporating Influencer Marketing Into Your Media Strategy
Colleges, universities, and educational organizations have a world of opportunity leveraging their advocates and turning them into micro-influencers. In this panel, hear how a public university system, a small private college and other educational organizations and corporations have used influencer marketing to infuse authenticity into their brand, build awareness and reach, and recruit students of all kinds.
Influencing Factors: The Strategies and Socio-Politcal Dynamics That Help Shape Student Enrollment
Engaging the Academic Journey: Successful Marketing Strategies Across the Student Lifecycle | Emma by Marigold
In this session, we’ll take a look at some of the successful marketing strategies that have helped universities engage their target audience. With an emphasis on brand management and compelling storytelling, learn best practices for marketing for the entire student lifecycle from enrollment to alumni.
The State of the American College Student | Fuseideas
Justin Vogt, Senior Vice President/Head of Client Services of Fuseideas will present the findings from a perennial national survey of prospective and current college students. This research shares critical trends built upon benchmarks established in 2021, providing insights on students’ personal motivations for choosing an institution, as well as identifying key emotional and behavioral factors impacting students today.
How Politics Influences Where Students Enroll | Echo Delta
We’ll explore the results of a new nationwide study looking at how our current political climate influences where high school students plan to enroll. We’ll reveal the specific ways students believe politics could impact their college experience, how they balance political concerns against other factors like cost and reputation, the extent to which their parents’ political views influence their choices, the states that concern students most, and much more. As a bonus, attendees will receive a hard copy of our research report.
Lunch + Networking
How to be a Great Client (and Why That Matters)
How can you ensure your institution gets the best investment and output from your agency partners? How do you inspire your agency’s best work?
The stakes are higher than ever in education. Institutions must invest strategically, function with aligned leadership teams, and get the very best out of their agency and other external partners to ensure their organization’s success in this new era.
During this session, a panel of agency leaders moderated by a current higher education CMO will host a candid and constructive conversation on what makes for successful collaborations and how to maximize your agency partnerships.
Admissions Marketing Reimagined
Facing declining applications or worried about the enrollment cliff? You’re not alone. In 2019, Bucknell University was in the same boat — but today, we’re seeing record application numbers. How did we turn things around? Join us for an insightful session where we’ll unveil the strategies that revitalized our admissions marketing over five years. You’ll walk away not just with the story of our success but with actionable strategies and insights that you can apply at your institution to drive similar results. Don’t miss this opportunity to transform your admissions marketing approach and achieve real results.
It's Never Too Late: Recruiting the Adult Learner
For years, higher education marketers have studied what it takes to recruit and retain adult learners. While the numbers suggest that this focus is well-worth the effort, adult learner prospects can be the most elusive and challenging to convince.
Join us for a deep dive into a wealth of quantitative data from a consumer intelligence platform gathering data from 230 million adults in real time. We’ll identify insights about prospective adult learners that can inform compelling messaging for those ready to take their next step, as well as channel selection to meet them where they are.
The Power of Personalization for Enrollment Marketing
Are you looking for ways to deliver personalized digital content to meet the needs of your prospective student markets (and their parents)? This session, presented by Stephanie Geyer at the University of Montana, will deliver strategies to combine effective content strategy with website personalization to increase engagement, conversion, and yield. According to RNLs latest E-Expectations Report, 56% of students like or expect websites to show personalized content. It’s time to adapt to the modern learner and create website experiences that help them along their journey to enrollment.
Happy Birthday to Us!
Do you have an upcoming milestone anniversary? How does the marketing or communications team earn a seat at the table or actually lead the planning? An anniversary is an occasion to engage your community and to raise the public profile of your institution. Learn about the process and how to deliver a full plan to gain buy-in and energize your community. When Trinity College began its bicentennial planning, the marcomm team embraced its leadership role, making the most of an opportunity to celebrate and instill pride. Share and learn tips for planning and promotion. Make the most of your birthday!
Creating Outstanding Student Videos: A How-To Guide
You know you need authentic student-generated video content. But getting quality content at scale is hard and very time-consuming. In this dynamic conversation, CampusReel Co-Founder’s Nick Freud and Rob Carroll will be joined by Slippery Rock University’s Kayla Hersperger to discuss best practices around creating, curating and deploying student-generated video content.
Video is the most powerful tool we have on the internet to support digital marketing and recruitment initiatives. In addition to video creation tactics, CampusReel will share it’s playbook on how to maximize the ROI of each video created across each distinct platform (Social Media, Email Campaigns & Institutional websites).
Sponsored by: CampusReel
Exhibit Hall Break
Humanizing Higher Ed: Integrating Student Care Within Your Marketing Team
Discover Forsyth Tech’s groundbreaking integration of a Student Care model within their marketing framework, which was adopted in 2022, helping achieve unparalleled student engagement and support. This approach centers around a concierge-like service, offering a warm, human touch at student interaction points, focused on the steps from inquiry to enrollment. Witness how this model has redefined the marketing funnel, contributing to double-digit enrollment increases as well as increases in student completion and retention. This session explores the power of blending human-centric student care with strategic marketing, providing actionable insights for institutions aiming to elevate their student experience and success metrics.
Balancing Act: Engaging Multiple Generations with Digital Ads That Convert
Is your marketing team preparing for the largest generation to start engaging with your college’s content? The oldest members of Gen Alpha are about to enter high school, which means it’s time to understand how—and where—to reach them. Backed by Eduventures Research and supported by Encoura’s Digital Solutions, this session will explore how to engage multiple student and parent generations. You’ll hear firsthand the tactics that University of the Pacific has used to successfully engage the entire household throughout the funnel.
Going Global: Adapting Your Brand to New Markets
Higher education is changing rapidly. As we launch new campuses and degrees, we have to adapt our brand to new cultures and audiences. This presentation is a case study on how we adapted the Georgetown McDonough brand to a new culture in the Middle East when we opened a satellite campus and launched a new degree. Through adapting messaging, visual identity and target personas, we created a brand identity that was both different, but complimentary, to our existing brand. We learned which media tactics resonate with different cultures. This session will share best practices and lessons learned from going global.
View from the Table: The First Year
For years, higher ed marketers have been advocating for a seat at the leadership table. But what happens when you get there? In this panel discussion, hear from three higher ed veterans finishing their first year in their CMO roles at Duke, Temple, and the University of Oregon. This session will provide a view “from the table” that can help marketing leaders better understand the dynamics, opportunities and challenges they are likely to face as a CMO in the first year. Attendees will gain insight and practical strategies for anyone preparing for a leadership position, particularly in a new organization.
Future-Proof Marketing: Key Tools and Techniques to Help Your University Continue to Evolve and Thrive in our Everchanging World
Thriving in a Privacy-First Paradigm: Future-Proof Student Marketing | Net Natives
Third-party cookie deprecation and regulatory shifts are upon us! This poses new challenges to your
marketing and measurement efforts.
Join this session and learn innovative strategies from Net Natives to navigate the privacy-centric
future of Media 3.0.
What you’ll learn:
● What is Media 3.0 and how will it impact you?
● What do students think?
● Strategies to avoid measurement blindness, compliance headaches, and losing students’
trust.
● What tactics and techniques will help you thrive?
Join this session and learn innovative strategies from Net Natives to navigate the future of advertising
and student marketing – and stay ahead of your competition.
ATMOSPHERE TV
Beyond the Chatbot: The Future of AI-Powered Marketing | Digital Pulp
We’re just scratching the surface of how to use AI for higher education marketing. Most AI implementations have improved on existing marketing efforts, like generating social posts or building a better chatbot. It’s a good start, but not the revolution AI promised. As higher education marketers, we’re often trying to connect to someone who’s not in the room—the college student. Digging deeper into AI’s capabilities can help bridge that gap. In this talk, we’ll discuss how to use AI to create advanced personas that reflect the diverse needs, hopes and dreams of your student audiences. Then, we’ll show examples of how these dynamic personas can help shape your digital marketing strategy. You’ll walk away with a fresh take on AI, along with actionable insights and practical tips on how to supercharge your marketing while saving time and resources.
Bart Caylor
Caylor Solutions
Dave Hunt
ODU Global
Jaime Hunt
Solve Higher Ed Marketing
Keynote
Networking Reception
WEDNESDAY, NOVEMBER 13 (ALL TIMES IN PT) | LAS VEGAS, NV
Breakfast
AI: From buzzword to blueprint for team success
Are you ready to hire a new employee who can quickly sift through data, foresee results, and streamline everyday tasks? Meet artificial intelligence (AI), the powerhouse set to transform your work. This session will explore how you can harness AI to drive innovation and elevate your team’s capabilities. It’s an opportunity to become a trailblazer, adopting AI to navigate the challenges of the modern workplace and unlock your team’s true potential. This is an opportunity to explore how your team can adopt similar approaches to achieve remarkable results and establish your institution as a beacon of progress and innovation.
Reframing Failure: Community Interventions for Student Wellbeing
Emory University shares their multi-channel campaign focused on stories of toxic perfectionism from faculty and staff, normalizing challenges we all face and encouraging students to join one another in conversation through in-person engagement opportunities. Attendees will engage with the marketing campaign and its bold yet intimate visuals, learning about the deployment strategy and on-going creative strategies for addressing student mental health on campus. The presentation will highlight ideas for leveraging your brand beyond reputational efforts to solve real-time campus issues, strategies to expand social campaign impacts into physical spaces, and methods for building student buy-in.
Score Big! 5 Plays to Turn Athletics Wins Into a Brand Touchdown
Reflecting on over a decade of athletic triumphs (and one significant setback), TCU recognizes the profound impact of college sports on brand awareness and perception. This session uses case studies like “Horned Frogs Thrive in the Desert” and “Here for a Hollywood Ending” to offer five actionable tips (“plays”) for creating compelling campaigns with tangible benefits: increased web traffic, social engagement, applications and philanthropic support, as well as ad value equivalencies unmatched by paid tactics. The key plays are applicable for universities of all sizes and will provide best practices on interdepartmental collaboration, leveraging unique channels to encourage user-generated content and media coverage, connecting athletic and academic success and engaging with community and local partners.
Closing Keynote
Rohit Bhargava
Keynote | Non-Obvious CompanyRohit Bhargava is on a mission to inspire more non-obvious thinking in the world. He is the 3-time Wall Street Journal and USA Today bestselling author of nine books and is widely considered one of the most entertaining and original speakers on trends, innovation and marketing in the world. Rohit has been invited to deliver sold-out keynotes and workshops in 32 countries around the world to change the way teams and leaders think at the World Bank, NASA, Intel, LinkedIn, MetLife, Under Armour, Univision, Disney and hundreds of other well-known organizations. Prior to becoming an entrepreneur and founding two companies, he spent 15 years leading brand strategy at Ogilvy and Leo Burnett where he advised global brands on human behavior, marketing and storytelling. Outside his speaking and consulting, Rohit has taught persuasive speaking and global marketing as an adjunct professor at Georgetown University, is frequently quoted in the global media and writes a monthly column on trends for GQ magazine in Brazil. Rohit lives in the Washington DC area with his wife and is a proud dad of two boys. He loves the Olympics (he’s been to five!) and actively hates cauliflower.
Dr. Megan W. Gerhardt
Keynote | Miami UniversityMegan W. Gerhardt, Ph.D. is a Professor of Management and Leadership at the Farmer School of Business at Miami University, where she also serves as Robert D. Johnson Director of Leadership Development. Megan speaks and consults with top organizations around the world on ways to leverage generational diversity in the workplace. In addition to her academic research, she is author of the book Gentelligence: A Revolutionary Approach to Leading an Intergenerational Workforce. Her Gentelligence work has been showcased as Harvard Business Review’s Big Idea in March 2022 and was also chosen as one of Harvard Business Review’s Top 10 Must Reads for 2024. Megan’s work on leveraging generational diversity has also been featured in the Wall Street Journal, Time Magazine, NBC News, The Washington Post, and CNN, among others. All of Dr. Gerhardt’s work (www.profgerhardt.com) focuses on leveraging unique differences to achieve impact and extraordinary levels of performance.
Steve Robbins
Keynote | S.L. Robbins & AssociatesA thought leader and innovator, Dr. Robbins’ unique, science-based approach to inclusion and diversity has captured wide acclaim from numerous audiences and organizations across the world, employing neuroscience and the science of human behavior to encourage individuals and organizations to be more open-minded, mindful, and intentional about inclusion and valuing people for their unique gifts, abilities, and experiences. Dr. Robbins’ newly created HERO Skills Challenge (Humility, Empathy, Reflection and Open-mindedness) is being used by many to create more human-centered organizations, ones in which the human brain can perform at its best.
Dr. Robbins earned an undergraduate degree in Communication from Calvin College, and his master’s and doctorate in Communication Science from Michigan State University. His background in communication, social-psychology and cognitive neuroscience drives his work with individuals and organizations – the core of the work is about understanding human behavior and leveraging human talent in a fast-paced, ever-changing 21st century world.
A powerful storyteller with a powerful story to tell, Dr. Steve L. Robbins has an uncanny ability to inspire people, even in the midst of disrupting and challenging the ways they think about the world. Born in Vietnam, Dr. Robbins immigrated as a little child with his mother to the United States where they faced many challenges during a time when there was much anti-war and anti-Vietnamese sentiment.
Working through and rising out of the challenges of poverty, discrimination and the tough streets of Los Angeles, Dr. Robbins now brings insightful perspectives on issues of inclusion & innovation, leadership, and the power of caring. Drawing upon a compelling life journey, his talks and workshops are filled with intriguing stories, laugh-out-loud humor and a keen understanding of human behavior.
Dr. Robbins uniquely knows how to simultaneously challenge and motivate people with a dynamic use of storytelling, humor and extensive knowledge of pertinent issues and concepts. The inclusive power of his message are why organizations like Amazon, Chase Bank, Coca-Cola, Disney, Ford Motor Company, Microsoft, Pepsi, Pixar, NASA, The NBA, Victoria’s Secret, Walmart and numerous others call on Dr. Robbins to inspire, educate and prepare their people for the exciting challenges of dynamic and diverse environments.
Carri Twigg
Keynote | Culture House MediaCarri Twigg is Co-founder and Head of Development for Culture House media, a Black, Brown, women owned, premium film and TV production services and immersive experiences company that specializes in storytelling about the cultural questions that shape society, politics, and identity.
Before her incredibly successful pivot to media, Carri spent 15 years working at every level of American politics and government. Working for the Governor of Ohio to the then United States Senator and presidential candidate Barack Obama, Carri saw up close and around the country how storytelling is the fundamental ingredient to a successful campaign of any kind. Carri went on to serve in the Obama White House as Special Assistant to the President and Director of Public Engagement for then Vice President Biden.
Current series from Culture House include Ladies First: A story of Women in Hip Hop, a Netflix worldwide Top Ten series, and past series include The Hair Tales for Hulu and OWN and Growing Up for Disney+. Carri also leads Culture House’s consultancy work, collaborating with major studios like Paramount Pictures, and creatives to ensure their projects are culturally productive.
In 2022, Carri was appointed by President Biden to the President’s Advisory Committee on the Arts and the Kennedy Center board, where she will advise the administration and the Kennedy Center on diversifying national programming and arts funding.
Carri has been a featured speaker at SXSW, TEDx Women, Boston College, Goldman Sachs, The Aspen Institute and many more.
Josie Ahlquist
Dr. Josie Ahlquist, Inc.Josie Ahlquist empowers leaders, organizations, and students to embrace purposeful digital leadership through her dynamic speaking engagements, personalized coaching, and expert consulting services. Her approach is deeply rooted in her grant-funded and award-winning research, which has equipped her to train thousands worldwide and coach executives on effective and personalized digital strategies.
Apple Education
AppleApple revolutionized personal technology with the introduction of the Macintosh computer in 1984. Since then Apple has designed products and programs that help unleash the creative potential in every individual, no matter how they learn and what they love to do. Apple Education is dedicated to helping schools around the world expand what’s possible for learning, create new opportunities for teaching, and establish dynamic environments that inspire both.
Anice Barbosa
Wheaton College (Massachusetts)Anice Rodrigues Barbosa is a seasoned professional with a strong background in digital marketing and communications. Holding an MBA from the UMass Amherst Isenberg School of Management, she leverages her expertise to drive impactful strategies in her role as Digital Marketing Director at Wheaton College.
Anice earned dual degrees in Public Relations and Communication Studies from the University of Rhode Island’s Harrington School of Communication and Media. Early in her career, she honed her skills as a Social Media Manager at a full-service marketing firm, pioneering community-building digital strategies for diverse clients.
Matthew Bennett
American UniversityMatthew Bennett is American University’s Vice President and Chief Communications Officer. Before joining AU in 2019, Matt was Executive VP, Global Communications at the Motion Picture Association of America (MPAA), where he led their worldwide communications enterprise. Matt previously held senior positions at Racepoint Global, the Pharmaceutical Research and Manufacturers of America (PhRMA), and GolinHarris (now Golin).
With 20 years of experience in strategic communications, issues management, and brand development, Matt has designed and implemented comprehensive campaigns focused on advancing business and policy priorities, developing thought leadership platforms, and building trusted connections with influencers and key audiences.
Gus Bolognesi
Net NativesHaving worked at Net Natives for over 8 years, Gus oversees the strategy and success of clients. Gus is accountable for the success of strategic partnerships in North America, providing consultancy to over 25 education institutions on their marketing strategies, including content, brand, analytics, paid advertising, media buying, measurement and CRM integrations. Gus has supported many institutions with broad objectives – to their ultimate goal of increasing student enrolments. Gus leads on Net Native’s initiatives and collaborative research to benefit our partners and the HE sector. Gus graduated from University of Portsmouth with a bachelor’s degree in International Business, gained a graduate certificate in Business Administration from University of Newcastle, plus a Mini-MBA in Marketing and a Mini-MBA in Management.
Elyse Boutall
Purdue UniversityAs a designer, dot-connector, detail-obsessor and inspiring leader with over 10 years of experience in art direction and graphic design, Elyse leverages technical design skills alongside marketing insights to deliver compelling creative that moves the needle. As Associate Creative Director for Purdue University, she leads a team of designers and photographers. Prior to joining Purdue, Elyse’s creative concepting flourished in her work with brands like Vera Bradley and Matilda Jane. Elyse attended Purdue University Fort Wayne, where she graduated with a double major in graphic design and business.
Dr. Suzan Brinker
Viv Higher EducationSuzan Brinker, PhD is a higher education strategist, marketer, author, and podcast host. She is the co-founder and CEO of Viv Higher Education, a Boston-based, woman-owned full-service marketing agency for colleges and universities.
Suzan is the author of Pass / Fail: The Urgent Need for Strategic Leadership in Higher Education, published in 2024. She also hosts the Higher Ed Leaders Podcast.
Suzan and her collaborative team specialize in helping colleges and universities differentiate themselves through market-aligned brands and programs rooted in market research, strategic planning, and a content-first approach to authentic marketing that builds trust and engages prospects at every stage of the funnel.
In addition to leading her agency team’s work across projects with institutions of all types and sizes for the past five years, Suzan brings in-house experience from her roles as Director of Marketing at Penn State World Campus Director of Marketing at Northeastern University Fractional CMO at Assumption University
Ryan Brown
160over90Ryan joined the 160over90 team in 2006 and has managed teams and led strategy development for mission-driven organizations like the University of Virginia, Yale University, and the Philadelphia Eagles, consumer brands like Under Armour, Ferrari North America, and AAA, and nonprofits like the One Campaign and US Soccer Foundation. With a background in brand strategy and partnering with creative, Ryan currently oversees the agency’s branding, video, and media offerings and draws on his deep experience in institutional brand alignment, positioning and messaging, advancement communications, sports, health systems, and consumer branding to guide the way forward for clients across diverse categories.
Ashley Budd
Cornell UniversityAshley Budd is senior director of advancement marketing at Cornell University. She lives in upstate New York with her family and two beloved peach trees. Ashley speaks regularly at marketing conferences and on podcasts. She consults with colleges, universities, and other nonprofit organizations. You can find her speaking about email and hosting workshops with teams across all kinds of industries. Ashley is author of the new book Mailed It! A Guide to Crafting Emails That Build Relationships and Get Results and the popular industry newsletter Ashley In Your Inbox.
Dean Calvo
Scripps CollegeRichard Campbell
Auburn UniversityRichard Campbell serves as the chief communications officer for Auburn University, where he leads a team of talented communicators who provide the leadership, strategy, services, and support to develop and execute the strategic communications and marketing initiatives that elevate the university’s brand and advance its mission. Richard previously was vice chancellor for strategic communications at the University of North Carolina Greensboro. Richard also served as NC State University College of Agriculture and Life Sciences’ chief communications officer. He has also served as president at Carolina Broadcasting and Publishing. He holds a bachelor’s degree in broadcast communications from Elon University.
Rob Carroll
CampusReelRob is one of CampusReel’s Co-Founders and oversees the company’s New University Partnerships division. Rob has lead the charge on building out a suite of robust video creation and distribution technology, and deeply enjoys working with educational leaders to maximize the ROI of each digital asset created. Rob is a self-proclaimed expert in Search Engine Optimization and Website Conversion, and can’t wait to share his insights with the community.
Chandra Carson
University of New HampshireChandra Carson has 20+ years of experience, specializing in content strategy, social media, and influencer relations. She’s played key roles at Stonyfield Yogurt and Lindt Chocolate, developing and executing marketing strategies that elevated brand engagement and presence.
Currently, she’s Executive Director of Content Marketing at the University of New Hampshire, leading content creation and implementation across platforms, ensuring UNH’s messaging connects with key audiences.
Off the clock, Chandra unwinds with a good book, live music, or playing taxi driver for her sports-crazy boys. Chandra’s professional acumen and pop culture knowledge blend, making her a dynamic leader (and great trivia partner).
Todd Carter
Michigan State UniversityTodd Carter plays an integral role leading strategic initiatives with units across Michigan State University, including Admissions, Advancement, and the University Communicators Network of more than 200 members across campus. His focus is on using compelling storytelling to elevate affinity and esteem for MSU through branding and content. Carter led the team’s work on the Who Will? Spartans Will. integrated brand campaign that won the CASE Platinum Award for Best Practices in Communications and Marketing in 2015.
Prior to joining MSU in 2013, Carter spent more than two decades in marketing and advertising at several nationally recognized agencies.
Bart Caylor
Caylor SolutionsJamie Ceman
San Francisco Bay UniversityDr. Jamie Ceman leads brand and marketing at RW Jones Agency, overseeing integrated marketing strategies nationwide. As a fractional CMO/CCO, she offers deep expertise as an integral part of university leadership teams. Joining RWJ in 2023 after nearly two decades in both private sector and academia, Jamie received her second American Marketing Association Higher Education Marketer of the Year Award for her transformative work at Chapman University where she developed the university’s first branding strategy, elevating its profile and driving record enrollment and fundraising. She holds a master’s from WVU and a doctorate from USC in leadership and organizational change.
Jennifer Checkner
Emory UniversityJennifer Checkner is an Emmy award-winning integrated marketing and production professional with extensive marketing, brand management and media experience. She specializes in creating and executing campaigns across traditional, digital and social media. In her current role, she leads photo, video, design and web teams. Before joining Emory, Jen led the Cox Content Studio, supporting the Cox Media Group TV, Radio and Newspaper markets to create content solutions for advertisers. Prior to joining CMG, she worked in multiple roles at CNN including Executive Producer for CNN’s Branded Content Studio where she specialized in traditional broadcast and digital marketing content solutions.
Jason Cook
Baylor UniversityJason Cook has served as vice president for marketing and communications and CMO for Baylor University since 2016 and has launched major brand initiatives to elevate its status as a preeminent Christian research university. Previously, Cook served as senior associate athletics director for external affairs at Texas A&M University from 2013-16, following a stint as vice president for marketing and communications from 2008-13. He also worked six years as assistant vice president of media and communications for HealthSouth Corp., then a Fortune 500 member. Cook is a Mississippi State University alumnus. He earned an accreditation in public relations in 2000.
Kris Copeland
Texas Christian UniversityKris Copeland joined TCU as creative director in 2019 after nearly two decades leading award-winning creative teams in the marketing and advertising industry. Determined to capitalize on the growing national profile of the university, he and his design team work tirelessly to bring the TCU story to life utilizing nearly every tactic in the book. A 2001 graduate of The University of Texas at Austin, Kris has embraced the Horned Frog spirit, swapping (most of) his burnt orange for purple as he wholeheartedly fulfills his role shaping TCU’s creative landscape.
April Crabtree
Arizona State UniversityApril Crabtree currently serves as the associate vice president for enrollment and admission services at Arizona State University. Prior to this role, she served as the vice provost for strategic enrollment management at the University of San Francisco. April holds a Bachelor of Arts degree in anthropology from Eckerd College and a Master of Science degree in Cultural Studies in Educational Foundations from the University of Tennessee, Knoxville. April’s master’s thesis was a culmination of research completed on a Fulbright Research Fellowship in Poland focusing on Holocaust Education. April has served in various leadership roles in international, regional, and state consortia during her career. She has presented internationally and nationally on issues in higher education such as access for underserved students, supporting international students and counselors as they explore colleges and universities in the United States, and many other topics related to the college search. In her free time, April is a faithful but slow runner, rock climbs, and enjoys adventuring with her son.
Carmen Crist
Michigan State UniversityCarmen is a marketing operations executive with a passion for improving digital experiences and business results through effective use of integrated marketing technologies and a relentless pursuit of insight through data, analytics, and research.His current role at Michigan State University involves leading enterprise marketing technology initiatives that will transform the way the university engages with its constituents and leading the creation of a central insights team that will help leaders and communications professionals gain critical insights into constituent goals, interests, and preferences.
Christy Davis
MarigoldChristy Davis is the Manager of the Commercial Customer Success team at Marigold. After over a decade in higher education, Christy uses her higher education background to provide strategic advice to Universities using Emma by Marigold.
Audra DeLaney-Hall
Viv Higher EducationAudra DeLaney-Hall is working to transform higher education workplace culture through purpose and process. She is the Vice President of People Operations for Viv Higher Education, a Boston-based, woman-owned full-service marketing agency for colleges and universities. She also co-hosts the Higher Ed Leaders Podcast with Suzan Brinker, Ph.D.
The heart of the Viv team is the power of stories. Stories of university impact, faculty support, and student success. The Viv team helps colleges and universities set themselves apart by rooting their marketing efforts in only the stories they can tell. This creates immediate differentiation in the marketplace, resulting in higher enrollments, and reminds us all of the profound ways education impacts our human experience.
Audra’s previous experiences at Bowling Green State University and Williams College taught her the importance of cross-functional strategic collaboration and interdisciplinary approaches to enrollment marketing strategies, organizational alignment, and leadership.
Audra holds an undergraduate degree from Bowling Green State University and is actively pursuing a master’s degree in Industrial-Organizational Psychology from Harvard Extension School. Audra believes that higher education institutions will see their most innovative ideas take hold when they embrace people-first management styles and organizational practices rooted in strategy and sustained by mission.
Amanda DeRito
Utah State UniversityAmanda DeRito is the associate vice president for strategic communications at Utah State University, overseeing media relations and crisis communications, the university’s online news service, and the Utah State Magazine. Amanda has a B.S. and M.S. in public administration from USU and an M.A. in agricultural economics from Washington State University. She has over 20 years of communications experience across a variety of industries. Amanda has served in USU’s central communications team for 10 years, including as the previous director of crisis communications and issues management.
Grant De Roo
ADV Market ResearchAs ADV’s Founder and Principal, Grant leads all research ADV conducts for colleges and universities around the nation. Prior to founding ADV, Grant was the research director at a large national agency and formerly served as the Associate Director of Admissions at Elon University where he learned how to collect, analyze, and act on data in recruitment and enrollment. Today, Grant’s work includes extensive research on institutional brand perception, program demand, enrollment modeling, program modality, pricing and marketability, and competitive analysis. Grant is a frequent presenter at industry conferences and holds an MBA in Data Analytics from Elon University.
Matt Dewey
Texas Tech UniversityMatt Dewey, Chief Marketing & Communications Officer, leads Texas Tech University’s overall marketing, communications, research-based messaging, and branding to advance the university’s mission, reputation and strategic priorities. With over 22 years of marketing and communication experience, Dewey has served in senior leadership roles at the University of Michigan, Santa Clara University, and the University of Illinois.
Jeff Dillon
SearchStaxJeff Dillon is the Digital Strategist for Higher Education at SearchStax and is the founder of EdTech Connect, a technology marketplace designed exclusively for the higher education community. Jeff has more than 20 years of leadership experience in the higher education technology sector with expertise in search engines, artificial intelligence, digital experience platforms, personalization strategies and communication tools.
Carly Eastman
Purdue UniversityJosh Erhardt
BrkthruJosh Erhardt is currently a Senior Director of Client Success at Brkthru. In this role Josh works with higher education clients and branding agency teams to drive meaningful campaign outcomes. Josh draws from a diverse advertising background working for publishers, demand side platforms, and supply side platforms in addition to traditional media companies and advertising agencies. Josh’s key focus is using all of the data and tools available to plan, execute, and report on holistic digital campaigns across every channel. Currently residing in Pittsburgh, PA with his wife Sarah, Josh is an alumni of Dickinson College and an avid musician.
Bill Faust
OlogieBill is President of Ologie. He works with colleges and universities to help them uncover market insights and effectively evolve their brands. With a unique background in design and business, he spends most of his time developing strategies that positively impact enrollment and institutional advancement. He has worked with a range of institutions including William and Mary, Virginia Tech, University of Pittsburgh, Occidental College, Purdue University, and West Virginia University.
Prior to joining Ologie, Bill spent 12 years at Fitch Worldwide, his last as North American CEO where he oversaw more than 300 consultants in offices from Boston to Seattle.
Kirsten Fedderke
Yes& Lipman HearneIn nearly 15 years with Yes& Lipman Hearne, and a more than 20-year communications career working with nonprofit organizations, Kirsten knows how to identify a client’s unique strengths and turn those strengths into real results. She leads the firm’s work with Saint Peter’s University, AJCU, Loyola University Chicago, Southern Utah University, and many others. Kirsten holds a B.A. in art history and French from Smith College and an MBA with a finance emphasis from Loyola University Chicago. In her free time, she enjoys trying to keep up with the antics of her twin sons.
Nicole Ferry
SullivanAs Partner and Chief Strategy Officer at Sullivan, Nicole has decades of experience working with higher education institutions—helping them communicate their POV with pride to evolve branding, support admissions, build fundraising communications, and elevate digital experiences. Her clients include Duke University, Stony Brook University, and Virginia Tech, along with organizations like American Express and LinkedIn.
Prior to joining Sullivan, Nicole held strategy roles at Siegel+Gale, BBDO, and Grey Advertising. As a founding member of the McIntire Marketing Advisory Committee at her alma mater, the University of Virginia, Nicole provides input to faculty on curriculum, industry insights, and hiring trends.
Jenny Li Fowler
Massachusetts Institute of TechnologyJenny Li Fowler is the director of social media strategy at the Massachusetts Institute of Technology (MIT) and author of “Organic Social Media, How to Build Flourishing Online Communities”. She is also the host of the podcast, “Confessions of a Higher Ed Social Media Manager”.
Eddie Francis
Edify VenturesEddie Francis is a brand strategist, award-winning broadcaster, and speaker. He hosts “I Wanna Work There!,” an Enrollify employer branding podcast and one of Hannon Hill’s best higher education podcasts of 2024. Heading the brand strategy consultancy Edify Ventures, Eddie’s higher education marketing and communications career spans more than 15 years. Having launched his career in radio, Eddie ironically found his voice in higher ed. He led public relations at Southern University at New Orleans where he developed the university’s branding and spearheaded the PR campaign to defeat a state legislative bill that threatened SUNO’s future. Eddie moved on to Paul Quinn College where he helped spark an enrollment increase of nearly 80 percent. At Dillard University, he led the “Write Your Legacy” brand evolution campaign, increased Dillard’s media voices by 125 percent, expanded the university’s licensed merchandise offerings, and led the university’s website rebuild. Because of his efforts, Eddie was nominated twice for the AMA Foundation’s Higher Education Marketer of the Year. In a career pivot to talent acquisition, Eddie developed his passion for employer branding. From the entry to executive levels, he recruited for such brands as Quest Diagnostics, Staples, Lowe’s, Sprouts Farmers Market and Tyco SimplexGrinnell as well as award-winning global recruitment firm Cielo. Eddie has been quoted and featured in The Chronicle of Higher Education, Diverse: Issues in Higher Education, and Inside Higher Ed. He has made numerous podcasts appearances, including “The Higher Ed Marketer,” “Confessions of a Higher Ed CMO,” “Higher Voltage,” “Breaking Silos,” “The Horrible Boss Effect,” and more. Eddie holds a master’s degree in strategic leadership from Tennessee State University and a bachelor’s in mass communication from Loyola University New Orleans. He is a member of the American Marketing Association where he served on the planning committee for the Symposium for the Marketing of Higher Education and Alpha Phi Alpha Fraternity Inc. Eddie is the proud husband of Dr. Halima Leak Francis, father of Stevie, dog daddy to Allegra, and cat daddy to Asa.
Nick Freud
CampusReelNick is one of CampusReel’s Co-Founders, and heads up the company’s Account Management division. Nick has supported 190+ Higher Education institutions throughout the world through a streamlined and robust video creation and dissemination process. Nick has personally worked with over 10,000 college student content creators, and has a wealth of video knowledge and experience to share with the community.
Lindsey Gamble
Lindsey Gamble Media LLCStephanie Geyer
University of MontanaStephanie leads a small, but mighty team at the University of Montana who are always looking for innovative ways to make the most of our digital ecosystem with personalization, chatbots, AI experiences, fancy maps, and custom search.
With 35 years in higher education marketing as a consultant, practitioner, and senior executive, she cares deeply about market research and working to support marketing colleagues to experiment, invent and iterate. Lately she’s especially into user testing and performance dashboards.
Dan Giroux
Drexel UniversityFor 20 years, Dan has refocused brands and marketing programs for organizations across a variety of industries — from Fortune 100 companies and elite universities to small businesses and everything in-between. In 2017, he left the agency world to pursue his passion for higher education marketing at Drexel University. As AVP of Advancement Communications & Stewardship, Dan leads a centralized, multifunctional team responsible for engaging a global, R1 research institution’s 180,000+ alumni and donors.Dan’s work has been recognized by top industry awards and media like The New York Times, Wall Street Journal, Chronicle of Higher Education, and Associated Press.
Cassie Golda
SimpsonScarboroughPam Gorsuch
Towson UniversityWith nearly 20 years of experience in the public relations and communication industry, Pam Gorsuch currently leads the diversity, equity and inclusion communications work for Towson University. In her role as assistance director of university communications, Pam heads up all internal communications for the diverse and vibrant campus of nearly 20,000 students, and 3,000 faculty and staff. Her dedication and commitment to ensure every person is seen, heard and feels a sense of belonging on TU’s campus is evident by the DEI campaigns she spearheaded, created and deployed over the last two years. Pam serves as a beacon to all partners in bringing together the necessary resources to have courageous conversation, inspiring action.
Owen Fuller
MarqWill Hajjar
Advance LocalWilliam (Will) Hajjar is an executive with more than 25 years of experience driving business strategy through decision science, market intelligence, and opinion research. He holds a master’s degree in economics from Louisiana State University (LSU) having studied econometrics with Dr. Carter Hill and marketing analytics with Dr. William Black. He currently serves as the Head of Advanced Analytics & Business Intelligence for Advance Local, part of a century-old media and consulting company based in New York City. Will brings creative and innovative solutions to a range of clients across most major verticals. In addition to his private sector work, Will teaches graduate and undergraduate courses in Business Strategy, Consumer Behavior, Data Science, and Research Methods at Kean University and Saint Peter’s University. His approach blends academic theory with practical applications to prepare students to think critically through real-world problems.
Binti Harvey
Scripps CollegeBinti Harvey is a seasoned strategist, coalition builder, and innovator with a significant record of empowering leaders, teams, and institutions to achieve reputational and financial goals. As the Vice President for External Relations and Institutional Advancement, she advances Scripps College’s mission by amplifying the institutional brand, increasing philanthropic support, and deepening constituent engagement. Her diverse leadership experience spans marketing, communications, and public affairs roles in educational, governmental, and non-profit organizations. Ms. Harvey earned her BA from UCLA, MS from University of Southern California, and is currently pursuing her EdD in Leadership and Innovation at New York University.
Shelly Heinrich
SMU, Cox School of BusinessSenior marketing and recruitment professional with 20 years in the higher education, corporate, and nonprofit sectors. She leads the marketing, recruitment and admissions strategy for five degree programs. These strategies have included paid social, search, native, out-of-home, digital, radio, TV, and organic social, video, blog, event, and email communication campaigns. She has taught marketing to higher education marketing executives at the GMAC Annual Conference two years in a row and recently taught a Digital Marketing Analytics MBA elective at Georgetown. She has an MBA and Certificate in Marketing from Georgetown University, an M.Ed., from UT-Austin and a BBA from TCU.
Kayla Hersperger
Slippery RockKayla Hersperger, the Online Design and Communication Specialist at Slippery Rock University, specializes in digital marketing, website content, social media strategy, and video production. Capitalizing on her English background, she is a highly skilled communicator and excels in collaborative environments. Having nearly 15 years of experience reporting directly to the chief enrollment management officer at SRU, she has a foundation in higher education and understands the strategies necessary to achieve enrollment goals. She thrives on problem-solving and content creation. She presents at a national level on marketing and recruitment in admissions.
Grant Heston
Virginia Commonwealth UniversityGrant J. Heston is vice president for Enterprise Marketing and Communications for Virginia Commonwealth University and VCU Health. He oversees marketing, branding, communications, events, social media and special projects for the university and health system.
VCU is a majority-minority institution located in downtown Richmond, the former capital of the Confederate South. The university regularly manages current and historic issues at the intersections of race, higher education and healthcare.
Grant previously worked as vice president for Communications and Marketing at the University of Central Florida, where he also served as chief of staff for two presidents.
Karyn Hollingsworth
UNLVDr. Karyn S. Hollingsworth has an extensive background in communications, marketing, public relations, advertising and media relations at minority-serving institutions (MSI). A former journalist and award-winning marcomm practitioner, she has taught UNLV’s First-Year Seminar and served as co-advisor of the First Generation Club.
She previously served on the UNLV Anti-Black Racism Task Force and is a member of the communications subcommittee of UNLV’s MSI Task Force.Karyn promotes and actively participates in her college’s student engagement and diversity programs and the university’s DEI initiatives aimed at helping students feel a stronger sense of belonging and connection.
Hellen Hom-Diamond
Trinity CollegeHellen Hom-Diamond is the Vice President of Strategic Marketing and Communications at Trinity College. She leads leadership, media, digital, marketing, crisis, and communications strategies. She is the co-chair of Trinity’s Bicentennial Planning Committee, which concluded a yearlong celebration in May. Prior to Trinity, Hellen served as the chief communications officer at Sidwell Friends School and The Hotchkiss School. She served as the director of campus communications in Yale’s Office of Public Affairs and Communications, managing the storytelling on YaleNews. At UCLA, she created digital strategies to engage alumni globally. Hellen earned her bachelor’s degree from Columbia University.
Chris Huebner
SimpsonScarboroughDave Hunt
ODU GlobalDave Hunt is a creative strategist with deep expertise in branding, design, writing, editing, marketing plan development, audio/video, print production, art direction and project management. He is currently the executive creative director for Old Dominion University’s Division of Digital Transformation and Technology. In his role, he oversees a team responsible for the creative expression of the ODUGlobal brand, as well as graphic design, content strategy, and social media in support of student recruitment. Prior to his current role, he was the director of strategic digital marketing for Miami Online at Miami University, graphic design manager and art director for the Wake Forest School of Business, and director of communications for the Virginia Tech Alumni Association. A first-generation college graduate, Dave holds a bachelor’s degree from the University of Wisconsin Oshkosh.
Jaime Hunt
Solve Higher Ed MarketingAfter a 20-year career in higher education – including nine years as a chief marketing officer – Jaime founded Solve Higher Ed Marketing in 2024. To this consultancy, Jaime brings a passion for building brands, telling stories, and leading with empathy. Transformation and innovation have been hallmarks of her career. She has extensive expertise in brand strategy, recruitment marketing, internal communications, crisis communications, issues management, online innovation, and media relations. A first-generation college graduate, she earned her bachelor’s degree in journalism from the University of Minnesota and her master’s degree in integrated marketing communications from West Virginia University.
Richie Hunter
University of MichiganByron Hughey
UNM Health SciencesTracy Jackson
Duquesne UniversityTracy Jackson has been with Duquesne University since 2016 and serves as the Executive Director of Marketing in the Division of Marketing and Communications (DMC). As part of the Division’s leadership, Tracy leads a team of advertising and marketing professionals who manage all University and school-based recruitment, advertising and marketing initiatives. Tracy works alongside her DMC colleagues managing multimedia design, video, web, media, print production and social media.
Jennie Johnson
U.S. News & World ReportAn accomplished leader in product management and strategic development, Jennie Johnson is the General Manager of Education at U.S. News & World Report. Jennie joined U.S. News in 2021, and has been at the helm of the Education vertical since 2023, guiding the product, marketing, and sales teams to empower students and families in making informed educational choices. Prior to U.S. News, Jennie co-founded Retirement Atlas where she served as CEO until August 2021. A visionary in the education space, Jennie previously worked at Niche.com, leading the product management team and focusing on user research and data-driven decision-making to aid users in finding the best schools, neighborhoods, and companies.
Laurie Jorgensen
College of DuPageLaurie Jorgensen boasts two decades of expertise in marketing and design, adeptly steering creative teams across various platforms. For 14 years, she has served as Director of Marketing and Creative Services at College of DuPage, leading her team by nurturing career growth and crafting impactful marketing strategies. Laurie’s commitment extends to collaborating on non-profit endeavors, blending traditional and social marketing approaches. Beyond her professional endeavors, Laurie is a devoted private pilot, contributing her time to EAA Young Eagles and Women in Aviation Chicago’s Leading Edge Chapter. Additionally, she lends support to The Sisters of St. Francis in alumni engagement initiatives.
Carol Keese
University of OregonCarol Keese is VP/CMO for the University of Oregon. In that role she is responsible for institutional brand strategy and oversees marketing, digital strategy, communications, news and content, issues and licensing. Carol previously served as Associate VP for Marketing and Brand Strategy for the University of Virginia. Carol is an advocate for value-focused marketing approaches and has presented on marketing issues in higher education at American Marketing Association, the Association of American Universities (AAU), and SXSWEd.
Ariana Keil
CantoAriana Keil is Growth Marketing Manager, North America for Canto. A seasoned marketing leader with over a decade of experience in strategic branding, digital marketing, and customer engagement, she has an appreciation for GTM strategies that holistically target the entire buyer’s journey. With a strong background in the software, agency, and finance sectors, she is passionate about harnessing the power of content to drive revenue.
Tangelia Kelly
Jackson State UniversityDr. Tangelia Kelly serves as Director of Marketing in University Communications at Jackson State University (JSU). She is a highly creative, award-winning, and results-driven Certified Digital Marketing Professional (CDMP) with over fifteen years of higher education experience. A proven leader in her field, Kelly has a record of accomplishments in developing and leading marketing strategies supporting University goals and objectives.
Kelly received her marketing degree from Jackson State in 2004, her Master’s in Business Administration from Belhaven University in 2006, and her Ph.D. in Educational Administration and Supervision with a concentration in Higher Education from Jackson State in 2016.
Anne Kenworthy
University of FindlayDr. Kenworthy is the Vice President for Enrollment, Marketing, and Strategic Initiatives at the University of Findlay. She is on the leadership team guiding the University through a merger with Bluffton University. Before this position, she served as Associate Vice President for Donor Relations at Christian Brothers University (CBU) for two years and for eight years as CBU’s Vice President for Enrollment, where she led efforts yielding both the largest freshman classes and the largest traditional enrollment in the university’s history and secured the largest scholarship gift in the history of the university.
Dayana Kibilds
OlogieDay is vice president of strategy at Ologie, an employee-owned marketing and branding agency built for education. For over a decade, Day has been leading innovative, digital marketing work with universities worldwide, pushing institutions to use their communications as tools for equity and access. She is an international keynote speaker on enrollment marketing, email strategy, productivity, and stakeholder management. Day is the co-author of Mailed It! and host of Enrollify’s Talking Tactics podcast.
Brandy Kift
Bucknell UniversityBrandy Kift is an accomplished marketing strategist with two decades of diverse experience spanning healthcare, K-12 software, and higher education. As the Director of Marketing Strategy at Bucknell University, Brandy leverages her extensive background to spearhead innovative branding, reputation enhancement, and recruitment marketing initiatives. In her five years at Bucknell, Brandy has cultivated an exceptional team of marketers and content creators who have driven record applications to the University and produced award-winning creative assets and campaigns. Beyond her professional endeavors, Brandy is an active volunteer with youth programs and enjoys gardening, baking, and adventures with her husband and two children.
Nikki Koontz
Southern Utah UniversityNikki Koontz is a creative and business-savvy professional with a career record of delivering multi-channel marketing and brand awareness campaigns across diverse industries. As the Assistant Vice President of Marketing Communication at Southern Utah University, she is responsible for creating effective public relations campaigns, developing compelling marketing strategies, influencing buyer behavior, strategic storytelling, leading high-performance teams and driving change across the workplace.
She is a dynamic communicator who thrives in fast-paced environments where attention to detail, discretion, resilience, and a positive demeanor are critical to producing excellence.
Nicholas Ladany
San Francisco Bay UniversityNick Ladany, Ph.D., is the President of San Francisco Bay University (SFBU), an innovative institution in higher education emphasizing accessibility, affordability, and public good. SFBU’s approach is based on six pillars: praxis academics, life literacy, wellness, meaningful relationships, career readiness, and financial support, targeting effective student outcomes. Previously, Ladany was President of Oglethorpe University and held leadership roles at the University of San Diego, Santa Clara University, Loyola Marymount, and Lehigh University. He earned his Ph.D. from the University at Albany and has authored over 80 publications, including six books, with numerous global presentations.
Kristen Lainsbury
Earlham CollegeKristen Lainsbury joined Earlham College in 2021 as Vice President for Marketing and Communications. In addition to serving on the president’s cabinet, Lainsbury oversees branding, media relations, executive communications, marketing and digital strategy. Lainsbury came to Earlham from Providence College, where she served as senior director of marketing and creative services (previously director of marketing and creative services). She worked as a writer and editor for the University of Maine’s Office of University Relations and spent more than a decade as a journalist with the Bangor (Maine) Daily News. She holds a B.A. in journalism from the University of Maine.
Andy Lapiska
Gannon UniversityWith nearly 20 years of professional experience dedicated solely to higher education, Andy Lapiska has held various leadership roles at Gannon University (Erie, Pa.), including graphic designer, art director, director of creative services, brand manager, and experience designer. Currently, as the associate director of marketing and communications, Andy leads a team focused on shaping the university’s brand and enhancing both student and campus experiences through creative and strategic marketing initiatives. Additionally, Andy brings a photographic eye to campus, capturing many of the images used in the university’s marketing materials. He holds a bachelor’s degree in art with a concentration in graphic design and photography from Mercyhurst University and earned an MBA in marketing management from Gannon University.
Heather Lear
Mindpower Inc.As Director of Client Services, Heather is the resident expert when it comes to media strategy and workflow – budgets, teams, and timelines. Her superpower? Using data to maximize results. She earned her ABJ in Advertising with a certificate in New Media from the University of Georgia. Before joining Mindpower, she led teams at a digital media agency overseeing strategy and execution of programmatic campaigns and was an account executive at Florida-based agencies, managing accounts ranging from healthcare to manufacturing and non-profit to finance. When Heather’s not working her left-brained magic, find her researching new restaurants and travel destinations.
Gene Lewis
Digital PulpGene began his career in digital marketing when the blink tag was still popular. His fascination with the experiments and puzzles of the early web bloomed into an obsession with digital media. It’s a focus that is fundamentally driven by his love of technology, a passion for clarity in communication and the power of engagement. Gene is a founding partner of Digital Pulp and now leads the agency’s creative force – and is celebrated as a thought leader by his peers in the industry. Gene studied English at Vassar College, and emphatically insists that there aren’t two spaces after a period. Dedicated to learning his client’s professional language and adapting to their needs, he balances concerns of marketing, design, branding, technology and content to communicate with precision and transform ideas into experiential realities.
Keith Lungwitz
Pepperdine UniversityKathleen Mabley
Moody College of Communication at The University of Texas at AustinKathleen Mabley is responsible for overseeing strategic marketing communications programs to build the brand of Moody College of Communication in order to attract top talent, build community and increase support. She oversees the marketing and communications team, including brand strategy, enrollment marketing for graduate and undergraduate programs, executive communications, social and digital media, storytelling, graphic design and identity management and website UX, content strategy and development.
Kathleen has worked at UT Austin since 2006 in marketing and communications roles in the Graduate School, University Communications and the Texas Extended Campus. Her pre-university years were spent in corporate America with Cars.com, Eli Lilly and Sara Lee Bakery, where, after numerous taste tests, she launched Cheesecake Bites and Slices.
A native of Shaker Heights Ohio and graduate of Miami University in Ohio, Kathleen is married to fellow UT Austin McCombs School of Business MBA classmate Lou Mabley and lives in Austin, TX. When she isn’t cheering on the Longhorns, she can be found on the sidelines of various sporting activities cheering on one of her three sons.
Alycia Malicz
Florida State University Division of Student AffairsAlycia Malicz is a graphic designer and a lover of all things creative. She lives in Tallahassee, Florida, and is a known fiber addict who has her own yarn-dying business. Alycia has a geeky love for typography and cold brew and works at Florida State University in the Division of Student Affairs Office of Communications and Marketing.
Leah Mallett
Bucknell UniversityLeah is a marketing professional with ten years of experience working in industries including non-profits, finance and higher education. She is currently the Associate Director of Marketing Strategy at Bucknell University, where she is responsible for executing integrated marketing strategies in support of the University’s goals.A graduate of Eastern University with a Bachelor of Science in Communications, she is passionate about working at the intersection of digital marketing and storytelling.When she is off campus, she enjoys a good book, bike ride and having a trip planned. She lives in Pennsylvania with her husband and young daughter.
Teresa Mannix
Georgetown University McDonough School of BusinessAs the Chief Marketing and Communications Officer at Georgetown McDonough, Teresa Mannix oversees the school’s integrated marketing and communications efforts, as well as events and brand experience. She joined McDonough in 2009 as Director of Media Relations, and she previously was Director of News and Information and spokeswoman at the University of Mary Washington. She is a board member and past president of the College Communicators Association of Virginia and D.C., and she sits on the Georgetown Staff Council. She holds a B.A. from Mary Washington, an M.A. from George Mason University, and certificates in marketing and leadership from Georgetown.
Julia Marco
Skidmore CollegeJulia Marco is the Director of Marketing and Engagement at Skidmore College. In 2023, she spoke at the AMA Symposium for the Marketing of Higher Education about rebuilding a culture and the highs and lows of being a new leader. Now, she’s back again with her signature honesty, vulnerability, and awkward jokes to help inspire the best marketers in the world. Julia earned a bachelor’s from Nazareth College in English and a master’s from Syracuse University in public relations.
Mary Beth Marks
University of the PacificThroughout her career, Mary Beth has worked to improve student recruitment and retention efforts at a variety of institutions. Prior to her current role at the University of the Pacific, she held leadership positions in admissions and recruiting at the University of New Orleans and Sul Ross State University. She has presented at regional and national conferences as well as appeared as a guest on higher education podcasts.
Marks also works as an associate consultant at Ruffalo Noel Levitz. She moved to California where she enjoys trail running, surfing and skiing along with 300 days of sunshine.
Emma Massaglia
Florida State University Division of Student AffairsEmma Massaglia is the Web Development Strategist for the Division of Student Affairs Marketing and Communications Office, and was filling the role of Social Media Manager at the start of the Hello FSU campaign. Emma has been working in the communications field for over ten years in social media management and strategic marketing positions that encompass content creation and design, copy editing, writing and website administration.
Cassie Mathes
Ozarks Technical Community College SystemAlice Maxwell
Florida State University Division of Student AffairsAlice Maxwell serves as the Senior Director of Marketing and Communications in the Division of Student Affairs at Florida State University. Alice has over 20 years of leadership experience in higher education marketing, communications and change management and has led college-wide initiatives while collaborating with administration, faculty, staff and students. In addition to her work with her fabulous creative team, she also teaches a marketing class in one of FSU’s Living Learning Communities. Alice is passionate about contributing to student success and truly enjoys working with her team and building relationships.
Anna McBrayer
Fort Lewis CollegeWith over 20 years of experience in marketing and design, Anna is innovating creative leadership, brand management, and marketing strategy at Fort Lewis College, the public Liberal Arts institution of Colorado. Serving over 50% first-generation and Indigenous students, her focus on hospitality through user experience across enrollment and student-facing departments ensures building empathy and accessibility for the unique students at FLC. She is a champion for campus-wide collaboration and brand building through building a customer-first culture. Anna holds certifications in UX design and digital marketing. She is a new member of the American Marketing Association and a long-time member of the Interaction Design Foundation and the University & College Design Association.
Crystal McBrayer
Boise State UniversityBrian MacDonald
ZillionBrian is a creative leader with a long history of award-winning work in print, broadcast, digital, and social media channels. Brian brought his consumer-packaged-goods background to many higher education brands, grocery, and consumer services. Previously at Ogilvy & Mather, Brian worked on global consumer brands such as Dove’s campaign for Real Beauty, American Express’ Realize the Potential campaign, Hellmann’s, KFC, Magnum Ice Cream, and Scotiabank. And at Leo Burnett, Brian worked on a wide array of brands across the local/global spectrum, including P&G’s laundry portfolio, Kellogg’s snack foods and cereals, Wrigley’s gum and mints, and Visa. Brian has a Bachelors degree from the University of Chicago and a Masters Degree from the Johns Hopkins University
Matt McFadden
SimpsonScarboroughMatt is SimpsonScarborough’s non-fiction version of Ted Lasso and one of the leading higher education brand strategy experts anywhere in the country. He’s played a key leadership role in the agency’s evolution into a full-service, integrated agency but is much prouder of the internal culture cultivated in the process. Today, he leads agency partnerships across higher ed with the University of Michigan, Franklin & Marshall, Baylor University, Bucknell University, Cal Poly Humboldt, South Louisiana Community College, and many others. Matt earned his B.S. in Marketing from Auburn University and lives in Columbus, OH, with his wife and two daughters.
Marsha McGriff
University of Massachusetts AmherstDr. Marsha McGriff is a seasoned higher education leader who was recently appointed as vice chancellor for Equity and Inclusion at the University of Massachusetts Amherst. With a career spanning more than two decades, Marsha has been dedicated to fostering inclusive environments and advancing social justice in higher education.
Her expertise lies in developing strategic initiatives that promote diversity, equity and inclusion across campus communities. Former Chief Diversity Officer and Senior Advisor to the President at the University of Florida, Marsha has seen first hand how DEI has become polarized in some areas of the country.
David McLain
San Mateo Community College DistrictDavid McLain is the Executive Director of Community & Government Relations at San Mateo County Community College District based in San Mateo, California. Previously, David was the Director of Community Relations & Marketing at College of San Mateo and also held positions at Cañada College and Viognier Restaurant. David received a Associate of Arts degree from College Of San Mateo and a Bachelor of Arts from Menlo College.
Amy Meckeler
Minnesota State University, MankatoAmy Meckeler is Associate Vice President of University Marketing and Communications at Minnesota State University. Amy has worked in higher education marketing and communications for 23 years. Serving at three large public institutions, one private college, and an Ivy League, land-grant university, Amy has a comprehensive portfolio of experience from multiple perspectives. As chief strategic communications officer at Minnesota State University, Mankato, Amy oversees university brand positioning, creative production, web marketing, media relations, and other broadcast strategies for institutional strategic growth. She holds a B.A. in English and M.A. in Sociology and Social Justice from Kean University.
Tina Miller
Arizona State UniversityTina Miller, Executive Director of Creative and Communications at Arizona State University’s Enterprise Technology, brings nearly three decades of experience from Fortune 500 companies, government, and academia. She spearheads initiatives highlighting the division’s dedication to innovation and digital excellence, reimagining how technology enhances the human experience. Dedicated to advancing artificial intelligence, Tina leverages AI to optimize team communication and improve efficiency. Her previous leadership roles include significant contributions at Universal Technical Institute, Inc. and Maricopa Community Colleges District. Tina earned her MBA from the University of Phoenix and her journalism degree from the University of Missouri–Columbia.
Caitlin Moynihan
Yes& Lipman HearneCaitlin K. Moynihan is a Vice President with Yes& Lipman Hearne leading research across higher education, government, non-profit and association, and commercial sectors. She has over 15 years of experience in designing and executing mixed methods research that drives impactful campaigns and brands that influence human behavior and achieve business goals. Caitlin holds a B.A. in International Affairs and an MPH in Health Communications and Marketing, both from The George Washington University.
Christine Dellert Mullon
Sonder SaysChristine Dellert Mullon is founder and chief strategist at Sonder Says, a communications and thought leadership group that helps leaders redefine their message, reach the right audiences and inspire change.
A former higher education administrator in Florida, Christine has provided crisis communications counsel to university presidents and led teams that developed award-winning content strategy, media relations, and public affairs and marketing campaigns around politically charged issues and challenges.
Megan Murphey-Jones
Texas Christian UniversityAs director of marketing, Megan Murphey-Jones oversees TCU’s institutional advertising and branding campaign, “Lead On,” as well as the marketing for key initiatives like the 2023 CFP National Championship and Sesquicentennial celebration. She played a pivotal role in strategizing and implementing TCU’s ongoing peer advertising campaign, which helped advance the university’s national rankings. Megan is passionate about research and harnessing data-driven insights to create engaging branded content that resonates with audiences. She earned dual bachelor’s degrees and a master’s from TCU and worked in the ad agency world before following her heart to transition to higher education marketing in 2013.
Jake Myers
Atmosphere TVDenise Nelson Nash
Scripps CollegeWith a career spanning over 25 years in higher education, Dr. Nelson Nash has held numerous leadership positions and proven herself as a skilled facilitator, collaborator, and implementer of impactful practices, projects, and initiatives. Since 2013, she has been an integral part of Scripps College, serving as Vice President and Secretary of the Board of Trustees, as well as the convener of the IDEA Initiative – a framework and platform for fostering equity and inclusion.
Dr. Nelson Nash’s role at Scripps College encompasses a wide range of responsibilities. She advises the president and board chair, provides coordination and support to the governing body, contributes to the development of institutional policy, procedures, and governance, and actively collaborates with the equity and justice leadership team to advance the college’s mission. Additionally, she plays a vital role in various strategic initiatives that advance and shape the future of the college.
Prior to her tenure at Scripps College, she made significant contributions to Caltech, where she served the Institute in a variety of capacities for over 15 years, including as Assistant Vice President for Campus and Community Relations. Her expertise was also utilized as the Executive Director of the Cultural Planning Division for the City of Pasadena and as the Director of the Plaza de la Raza School of Performing and Visual Arts. Beyond her professional achievements, she has further demonstrated her commitment to foster dialogue and sharing knowledge. As the co-creator and co-host of the podcast “Life in Higher Ed,” she engages in thought-provoking conversations with an array of guests offering practical tips and advice for professional and personal growth. Her research on “Increasing the California Latinx Private College Applicant Pool: Understanding the Factors that Influence Latinx College Choice” was recently published, demonstrating her dedication to addressing critical issues in education.
Dr. Nelson Nash’s accomplishments have earned her numerous awards and recognitions. She has been honored as a Contemporary History Maker by the Pasadena Museum of History, named a 27th Congressional District Woman of the Year, and received the City of Pasadena Raymond Pitts Human Relations Award. In addition to her work at Scripps College, she serves on the Association of Governing Boards (AGB) Board Professionals Council, is the past chair of the AGB Board Professionals Leadership Group and sits on the Board of Trustees of Polytechnic School in Pasadena, California. Nelson Nash received her doctorate in Leadership and Innovation from New York University, a Master of Fine Arts degree from the University of Michigan, and a bachelor’s degree from Scripps College.
Chris Nelson
University of UtahChris Nelson is the chief university relations officer and secretary to the University of Utah Board of Trustees. Over the course of his 28-year career at the university, Nelson has held senior roles in strategic communications, marketing and fundraising, including: assistant vice president for communications and marketing at University of Utah Health and executive director of the University of Utah Hospital Foundation. He holds a master’s degree in public administration, bachelor’s degrees in mass communication and political science, and a graduate certificate in integrated marketing communications—all from the University of Utah.
Nana Kofi Nti
510mediaNana Kofi Nti held several leadership positions before founding 510 Media in 2005, including roles in Information Technology and Non-Profit branding. Nana has two major roles for 510 Media: First, as the account director, Nana has more than twelve years of experience that runs the gamut of the digital world from web production and online marketing to project management, corporate branding and client services. Including projects for San Francisco Public Health Department, Alameda County Health Department, Center for Disease control, Marin County Housing Department and Children’s Hospital Oakland. These projects ranged from HIV, Black Infant Mortality,Heart Health Mental Health and Sexual Health. In addition, Nana serves as head of the commercial photography department for 510media, having produced and overseen the development of commercial imagery for a wide range of clients over the last twelve years.
Seth Odell
KanahomaWidely considered one of the industry’s leading enrollment marketing experts, Seth Odell brings nearly 20 years of education marketing experience at some of our sector’s top organizations, including Southern New Hampshire University, UCLA, National University System, and more. Today, he is Founder and CEO of Kanahoma, one of the fastest growing digital marketing agencies in higher education.
Robin Oliver
Ohio UniversityRobin C. Oliver serves as the Vice President of University Communications and Marketing at Ohio University where she leads a central team of more than 60 staff members managing marketing and brand strategy, creative development, market research, web content and design, social media, media relations, internal communications and university publications. Having served at Ohio University for five years, Oliver has more than 10 years of experience in higher education and 20+ years of experience recruiting and retaining top talent in marketing and communications, including extensive experience working in rural markets.
Teri O'Neal
Towson UniversityTeri O’Neal, APR, is a senior executive with over 25 years of experience in strategic communications, public relations and marketing. She has a proven track record of developing and implementing successful communications campaigns for organizations in various industries. Passionate about diversity, equity and inclusion (DEI), Teri led several initiatives to promote DEI within organizations and communities. She is a skilled presenter and has conducted workshops and presentations on various public relations and strategic communications topics. Teri holds a bachelor’s degree in mass communications and achieved her accreditation in public relations (APR) from the Public Relations Society of America.
Jody Perrin
Net NativesJody has worked in higher education for 16 years as a creative, driven, and visionary professional with experience in marketing, communications, and art direction. Prior to joining Net Natives, she served as the Director of Marketing and Communications at SUNY Jamestown Community College for nine years and was responsible for the success and management of the brand, website, communications, strategic marketing, content optimization, SEO, organic and paid social media, and creative assets. With a focus on developing leadership skills and strategic thinking, her expertise lies in successfully conceptualizing and implementing plans that drive solid results toward institutional goals. Jody earned her bachelor’s degree in Fine Arts with a focus in design and advertising from Youngstown State University.
Danielle Perry
Babson CollegeAs assistant vice president of marketing and communications strategy at Babson College, Danielle Perry spearheads content strategy and integrated marketing efforts to enhance brand recognition, reputation, and enrollment.
Previously, Perry was the vice president of public relations and strategic initiatives at Anna Jaques Hospital, where she played a key role in fostering sustained growth, enhancing reputation, and community engagement. She also led the public relations efforts for AT&T Wireless and Monster.com, strengthening brand relevance, thought leadership, and share of voice.
Perry holds an MA in Communications from Rutgers University–New Brunswick and a BA in International Business from Lehigh University.
Anne Peters
The University of Texas at San AntonioAnne Peters is Associate VP for University Marketing & Special Projects at The University of Texas at San Antonio. Anne has over two decades of experience in higher education marketing and communications with a career that spans a wide variety of institutions, from residential liberal arts colleges to large public research universities. A frequent presenter at AMA and CASE, Anne’s role as CMO includes oversight of institutional brand, website development, presidential communication and university special events. She holds a B.A. in Communications from Stanford University, and an M.Ed. in Higher Education and Student Affairs Administration from the University of Vermont.
Amy Peterson
Texas Christian UniversityAmy Peterson, TCU’s assistant director of social and multimedia strategy, is passionate about storytelling, digital engagement and all things TCU. Under her leadership, Rival IQ ranked TCU’s social media No. 3 in the nation in 2023. With more than 15 years working in social media, Amy is driven by a commitment to community building and creativity. She ensures that TCU’s digital presence reflects the deep sense of community and pride found on campus. She works with a talented team of content creators, including one full-time social media specialist and eight student interns.
Carrie Phillips
University of Arkansas at Little RockDr. Carrie Phillips is an accomplished leader with more than 15 years experience in communications, marketing, and enrollment strategy. As the Chief Communications and Marketing Officer at UA Little Rock, she played a key role in reversing enrollment declines, initiating a bold affordability strategy, and launching the largest capital campaign in university history.
Dr. Phillips holds a doctorate from Texas Tech, where she explored how universities are utilizing marketing to address enrollment challenges.
She’s nationally recognized by CASE and UCDA, and she has been named a top higher education marketer. Carrie frequently presents at AMA, HighEdWeb, and CASE.
Brian Piper
University of RochesterBrian Piper is an author, international keynote speaker, and consultant. Brian has been optimizing digital content since 1996. He has created training programs for hundreds of companies including Xerox, IBM, and Volvo. He has spent the last eight years focusing on data analytics, digital marketing, and content strategy. Since 2021, he has been diving into AI, community, and web3. He wrote Epic Content Marketing for Higher Education and has co-authored and contributed to three other books.
When he’s not creating data visualizations, he teaches wingsuit skydiving and spends time with his wife and six children.
Angela Polec
Temple UniversityAngela Polec, Ed.D., is Vice President for Strategic Marketing and Communications at Temple University. Angela previously held chief marketing officer roles at La Salle University and Montgomery County Community College. Her doctoral dissertation explored the role of the CMO in higher education and how they can effect change.
Angela also serves as affiliated faculty in the University of Pennsylvania’s Global Higher Education Management program.
Christian Ponce
Old Dominion UniversityChristian Ponce is an award-winning marketing leader, currently serving as the Associate Vice President for Marketing at Old Dominion University. With an extensive background in higher education and advertising agencies, Christian excels in multicultural, branding, and enrollment marketing strategies that resonate across diverse audiences. His leadership at Ashland University and Miami University among other organizations has consistently elevated institutional brand profiles. A trilingual marketer, Christian leads diverse teams including marketers, web and digital strategists, designers, and videographers to turn ideas into impactful realities making him a champion in adapting brands for today’s diverse marketplace.
Kate Post
California State University, ChicoDevin Purgason
Forsyth Tech Community CollegeAs Executive Director of Marketing and Student Care at Forsyth Tech, Devin brings a rich blend of visual creativity and a deep commitment to education. Devin’s evolution as a media professional enriches his innovative strategies in higher education marketing. Esteemed for his contributions, he has been honored with Winston Salem’s Under 40 Leadership Award, NC Triad Business Journal’s 40 under 40 and a CASE award. His academic achievements include graduating summa cum laude from Piedmont International University, earning a master’s in historical theology, and securing a graduate certificate from Duke University, reflecting his dedication to leadership and community transformation.
Lee Rafkin
NextGradLee Rafkin is the CMO of NextGrad, North America’s largest media network for higher education marketers, located inside high schools across Canada and the United States. Rafkin is also the Founder & CEO of Rafkin Brand Consulting, an independent strategy, branding, identity and communications firm founded in 2002 in New York City. Rafkin has over 25 years of experience creating, building, and leading brands, for over 100 clients on four continents. His work spans start-ups to Fortune 100 global companies, including Aetna, American Express, Estée Lauder, Johnson & Johnson, Medtronic, Nestlé, Pepsi, Starbucks, and University of Maryland. For more, please visit www.rafkin.com.
James Raper
Emory UniversityDr. James Raper is dedicated to creating a community at Emory that facilitates wellbeing for every student. With more than 20 years of experience as a psychotherapist, clinical supervisor, and student affairs administrator, he builds broad campus partnerships and employs qualitative and quantitative data to develop a shared vision for campus wellbeing – a vision that strengthens the student experience and enables each student to bring their full selves. His research and publications center on crisis intervention, clinical burnout, and suicide intervention.
Corey Reed
Texas Christian UniversityCorey Reed is the Director of Website Management at Texas Christian University. Corey focuses on increasing website usability, accessibility and search engine visibility of website content in order for current and prospective students to find what they are looking for. Motivated by new techniques and technology, along with the surge in popularity of cloud-based solutions and mobile applications, Corey says that overall usability design is more mission-critical than ever before.
Jeremy Rex
Modern CampusJeremy joined Modern Campus in 2008 and is responsible for sourcing new business opportunities, as well as communicating the Modern Campus message to higher education everywhere. Jeremy has worked with hundreds of colleges and universities developing enrollment and recruitment plans and strategies to working specifically on websites to ensure the institution’s website is their biggest marketing and recruitment tool.
Melissa Richards
Melissa RichardsEmily Richwine
Purdue UniversityA storyteller at heart, Emily is always after finding the emotional spark in every campaign. As Senior Director of Creative Services for Purdue University she leads and energizes creative teams to craft engaging and memorable content. Before joining Purdue, she led creative storytelling for Vera Bradley and national clients like Arhaus, Peter Millar, Sherwin-Williams, HGTV and Dutch Boy. Prior to marketing, Emily spent a decade as a story-driven journalist, serving as the editor of Los Angeles-based Minority Business Entrepreneur. Emily graduated from Purdue University with a BA in communication in 2003.
Chris Roberts
CloudControlMedia, LLCAs General Manager of CloudControlMedia, Christopher N. Roberts brings a wealth of digital marketing knowledge and expertise to the table. He has nearly 30 years in the industry and has spearheaded website development, digital lead generation, branding, media placements, technological innovation, call center management, integrated offline marketing programs, business operations, and client strategy for CCM’s clients. Chris helped CCM grow from a lean agency staffed with a few savvy digital marketers to an important member of the Quinstreet, Inc. family, a publicly-traded performance-based marketing giant. Chris has been instrumental in building CloudControlMedia’s agency business in the EDU space.
Anthony Robinson
The DevotedAnthony has worked at various agencies over the years (most recently as SVP of Digital Strategy with Yes& Lipman Hearne) focused on growing businesses, building teams, and helping create impactful brand experiences. But then… that’s what everyone says about themselves. What Anthony found during this time, however, is that leveraging his unique background in sociology, comedy and brand strategy allowed him to create breakthroughs within the relationships he built. Now, with The Devoted, Anthony aims to connect the most talented marketing experts of diverse backgrounds to organizations who aren’t afraid of a different approach.
Brian Rosenberg
Macalester CollegeBrian Rosenberg is currently Visiting Professor at the Harvard Graduate School of Education. From 2003 until 2020, he served as the 16th President of Macalester College. He is the author of “Whatever It Is, I’m Against It: Resistance to Change in Higher Education (2023), a frank and often provocative book in which he draws on decades of experience to expose the entrenched structures, practices, and cultures that inhibit meaningful postsecondary reform. His articles on higher education appear regularly in The Chronicle of Higher Education and have also appeared in publications including The New York Times, the Washington Post, and the Los Angeles Times. He serves as Senior Advisor and Director at the African Leadership University and as a member of the board of the Teagle Foundation. Rosenberg received his B.A. from Cornell University and his Ph.D. in English from Columbia University. Prior to arriving at Macalester, he served as Dean of the Faculty at Lawrence University and as Professor and Chair of the English Department at Allegheny College. He is the author of two books and many articles on Victorian literature.
Kentrice Rush
Jackson State UniversityKentrice S. Rush is the digital media manager at Jackson State University (JSU). During her time at JSU, the HBCU has achieved much success on social media, including its Facebook page ranking third among NCAA Division I universities nationwide. Kentrice’s videography has been shared by Time Magazine and YouTube Originals, and her photography has been used in stories by The Washington Post, CBS Sports, and the TODAY Show.
Kentrice holds a Bachelor of Business Administration degree in marketing from Jackson State University and a Master of Business Administration (MBA) with a concentration in marketing from Clark Atlanta University.
Steven Rutt
Abilene Christian UniversityAs Chief Operating Officer for Abilene Christian University, Steven brings more than 20+ years of online higher education experience across multiple functions including marketing, finance, business intelligence, and analytics. He has a proven success record at drawing insights from operational and financial data and then transferring that into clear strategies and execution plans. He has led numerous projects across performance marketing, CRMs, brand management, data and analytics, and financial operations. Steven held key roles at University of Phoenix within performance marketing and marketing analytics.
Kerry Salerno
Babson CollegeKerry Salerno serves as Babson College’s chief marketing and communications officer, overseeing brand, reputation, and enrollment driving marketing and communication efforts. She is responsible for building brand awareness, engagement, adoption, and advocacy for the institution and each of its revenue generating programs. Salerno is also responsible for institutional communications strategies, thought leadership, and crisis communication. Previously, Salerno served in various roles at Northeastern University including vice president of enrollment, marking and recruitment for Northeastern’s Professional Advancement Network where she provided leadership and strategic direction to the enrollment organization. Salerno received her B.S. in Marketing and her MBA from Bentley University.
Jennifer Sauer
University of MontanaMelanie Schramm
Rice UniversityKin Sejpal
University of RedlandsKinnari “Kin” Sejpal is the Vice President of Marketing and Communications/Chief Marketing Officer at University of Redlands where she oversees brand management, enrollment marketing, and communications and digital teams. Before joining Redlands, Kin served as the Associate Vice President, Marketing and Creative Services at Rochester Institute of Technology (RIT). Among her many accomplishments there, Kin developed RIT’s brand strategy and launched its first national reputation campaign.
Dedicated to advancing higher education and the importance of marketing in shaping the perception of our industry, Kin serves in prominent positions with CASE, CIC, and PRSA.
Jason Shough
SimpsonScarboroughFor 10+ years, Jason has been a brand builder and creative leader at integrated agencies with portfolios in education, healthcare, financial services, and nonprofit organizations. As head of the creative studio at SimpsonScarborough, he works with some of the most passionate and talented writers and designers alive, clearing the way for conceptual brand and campaign work that’s fearless, original, and game-changing for our clients.
Jarrett Smith
Echo DeltaJarrett is Echo Delta’s Senior Vice President of Strategy and a partner at the firm. A cross-disciplinary marketer with expertise in research, web design, media, and analytics, Jarrett works to continually advance Echo Delta’s offerings to ensure they deliver exceptional value and exceed clients’ expectations. Jarrett is also the host of Echo Delta’s popular Higher Ed Marketing Lab Podcast, where he engages with some of the brightest minds in higher ed and the broader world of marketing.
Michele Gaither Sparks
GMBMichele Gaither Sparks brings nearly three decades of expertise in marketing and communications to her role as VP of Client Strategy at GMB. With this strong background, Michele has held pivotal leadership positions in higher education, including Vice President at Transylvania University and Chief Marketing & Communications Officer at Miami University (OH). Michele’s extensive experience in brand development and media relations, coupled with her deep understanding of the higher education landscape, enables her to deliver strategic and creative solutions that drive success for GMB’s higher ed clients.
Alyssa Stevens
Connelly PartnersAlyssa Stevens is Director of Public Relations, Social Media & Influencer Marketing at global advertising agency, Connelly Partners. There, she conceptualizes and executes strategic, integrated campaigns for a diverse array of clients.
Recently, her team’s influencer program for a legacy CPG brand won the AdAge “Best Use of TikTok” award. As a result, Alyssa appeared on TikTok’s “Talking Creative” YouTube series where she was interviewed about her approach to co-creation and influencer relations.
Outside of the office, she’s the editor of lifestyle blog, The A-Lyst, giving her a unique perspective as both an influencer and an influencer marketing strategist.
Jason Stevens
EncouraAs Vice President, Jason Stevens leads the Encoura Digital Solutions team and strategy. Previously, Jason served as a senior digital strategist serving Northeastern US and key accounts across the country – managing media strategy, implementation, and analytics and reporting for a robust portfolio of both undergrad and grad clients. Jason has worked in digital marketing for over 15 years. He launched a digital agency for a large traditional mass media company and has helped usher thousands of businesses and organizations through marketing and branding transitions to thrive in the digital space. Jason received his BA from Franciscan University of Steubenville.
Kelsey Stockton
Campus SonarKelsey is in her third year with Campus Sonar, partnering with campuses and organizations on strategic goals and audience engagement. With more than 10 years of experience working with orientation and enrollment management, housing and residence life, and cross-campus partnerships, Kelsey has worked with public and private institutions on diverse projects and initiatives. Always looking for opportunities to strengthen campus work, she is motivated by the power of data to tell compelling stories and improve decision-making.
Courtney Surls
American UniversityCourtney Surls served as Vice President for University Advancement at American University, retiring at the successful conclusion of the university’s $500 million Change Can’t Wait campaign. As VP, she worked with university leadership, alumni, and donors to support AU’s strategic priorities, attract new funding, and build lifelong relationships between AU and more than 150,000 alumni. Prior to coming to American University in 2015, Surls served as Senior Vice President for Development at the Newseum. She also served as Vice President of Development at the University of Southern California, held positions in development and advancement at Loyola Marymount, and worked as a teacher and development director in Los Angeles.
Patty Swisher
Duquesne UniversityAs AVP of Marketing and Communications at Duquesne University (located in Pittsburgh, Pa.), Patty Swisher leads content strategy, oversees both the media relations team and the University’s central web team and serves as Editor of the Duquesne magazine. Celebrating 4 years at Duquesne backed by 25+ years of experience, her role unites her marketing, digital and media expertise and keen focus on content creation and delivery in pursuit of strategic divisional and University goals. Patty also brings the perspectives of staff-member, content strategist, alumna and proud parent of a Duquesne student to her daily work.
Sara Tanner
Emory UniversitySara Tanner is a senior communications and marketing professional with extensive project and partnership management experience across multiple disciplines including advertising, creative production, public affairs, and higher education. Prior to joining Emory, Sara served as chief of staff to vice president for Student Life and director of marketing and strategic communications at the University of Florida. She has also worked as a producer at boutique production company, Straw Hat Visuals, supporting award-winning documentary projects for clients such as BBDO, ESPN, Nikon, and Sports Illustrated.
Mashama Thompson
510mediaMashama is the co-founder and creative director for 510media. He is the brand specialist as well as lead campaign strategist. Over the past twelve years, Mashama has led both creative and strategic teams, in both the physical and digital space and across lifestyle, education, entertainment and technology industries. Including projects for San Francisco Public Health Department, Alameda County Health Department, Center for Disease control, Marin County Housing Department and Children’s Hospital Oakland. These projects ranged from HIV, Black Infant Mortality, Heart Health Mental Health and Sexual Health. His work is driven by a simple thesis, communicating each client’s message through the creation of beautifully simple, direct, and bold designs. This work rises above the noise and articulates the client’s passions and stories, while remaining clean, fresh, and engaging.
Meghan Thornton
Skidmore CollegeMeghan Thornton is the Digital Marketing Strategist at Skidmore College. With front-line perspectives on both Gen-Z and Gen-Alpha, she’s dedicated to authentic social media marketing, digital analytics, aligning content with context, and, no cap, helping Gen-X and Millennials not embarrass themselves in front of prospective students. Meghan earned a bachelor’s from Skidmore College in management and business.
Jeremy Tiers
Tudor Collegiate StrategiesOver the past 10 years, Jeremy Tiers has helped thousands of Higher Ed enrollment and marketing professionals become better writers, communicators, recruiters, and leaders through comprehensive training workshops and mentoring. Jeremy also leads a division at Tudor Collegiate Strategies that helps colleges achieve and exceed their enrollment, marketing, and other departmental goals by creating personalized and engaging communication plans and campaigns that are more relational and less transactional. In addition, Jeremy hosts the popular ‘Mission Admissions’ podcast, and is the editor of a well-known, weekly college admissions and marketing email newsletter/blog.
Frank Tramble
Duke UniversityFrank Tramble is Vice President for Communications, Marketing and Public Affairs for Duke University. Prior to his position at Duke, Frank served as VP and Chief Communications Officer for Howard University. Frank is also an international, award-winning speaker, coach, entrepreneur, and adjunct professor for Georgetown School of Continuing Studies, and a member of the Board of Trustees for the Institute for Public Relations.
Johanna Trovato
EncouraJohanna serves as a strategic thought partner for higher education leaders across the student lifecycle. She is passionate about client-facing work and utilizing her quantitative and qualitative skillset to meet her clients’ needs. Originally from Germany, she graduated from Justus Liebig University in Giessen with a Diplom degree (equivalent of an M.S.) in Social Sciences before she relocated to the United States.
Randi Ungar
Advance 360 EducationRandi brings 24 years of digital media and marketing experience to Advance 360 Education. Having started her career within the Advance family, she understands the value data has in shaping and executing digital strategies for higher education institutions. As the digital landscape shifts towards a cookie-less world, Randi is passionate about how Advance 360 Education’s first-party data can become a powerful asset and differentiator for many schools to deliver more personalized and results-driven marketing campaigns. From targeting to finding best-fit students to understanding enrollment trends, Randi’s expertise in data-driven marketing, and deep understanding of data segmentation, has helped frame the way Advance 360 Education supports our partners in driving leads, increasing enrollments, and shaping overall marketing strategy.
Jose Villalba
Wake Forest UniversityDr. José Villalba, Chief Diversity Officer and vice president of Diversity and Inclusion at Wake Forest University, is responsible for the Office of Diversity and Inclusion, Intercultural Center, the Women’s Center, the LGBTQ+ Center and the Diversity Education Unit.
José facilitates diversity and inclusion efforts for staff, faculty and students in an effort to address issues of access and equity across campus. He teaches courses in multicultural counseling, school counseling, and health and human services.
His research interests include health disparities in Latina/o youth, as well as Latina/o access to and completion of higher education options.
James Vineburgh
CarnegieDr. James Vineburgh leads product development efforts for Carnegie Communications with a focus on the use of artificial intelligence (AI) to support various institutional recruitment and marketing initiatives . Passionate about market research, data science, digital marketing, and the development of meaningful partnerships, James is a widely published scholar and frequent conference presenter on topics such as how to optimize enrollment with predictive modeling and how to maximize social media ROI. He earned a PhD in Educational Policy and Leadership Studies from the University of Iowa as well as a B.A. and M.A. from Tufts University in English and Educational Studies.
Justin Vogt
FuseideasWith 25 years of marketing and advertising experience, Justin brings a unique blend of account service, business development, and operations management to Fuseideas. Having worked across many categories during his career, Justin has grown a special concentration in higher education and consistently delivers a strong commitment to strategic vision, organizational growth, continuous innovation, and evolution for clients such as Georgetown University, University of North Carolina Charlotte, and University of Baltimore to name a few. In 2021, Justin spearheaded the State of the American College Student, a perennial research study focused on providing insights on current and prospective students’ personal motivations for choosing a higher education institution, as well as identifying key emotional and behavioral factors impacting students in a post-pandemic society. Justin began his career in the advertising business in account service and business development in Philadelphia and has spent the last 18 years driving growth and success for agencies and consultancies in Boston. Justin holds a Bachelor’s degree in English from Franklin & Marshall College, and currently resides in Medfield, MA with his family.
Sara Wallace
SimpsonScarboroughMatt Walters
VisionPoint MarketingMatt Walters is the Chief Services Officer at VisionPoint Marketing, one of the nation’s leading higher ed marketing agencies. Matt has spent nearly two decades – and his entire professional career – on or around college campuses. At VisionPoint, he oversees the Services Department, managing the teams of leaders who steward projects from start to finish.
Before joining the VisionPoint team, Matt earned a B.A. in English from Gardner-Webb University, and his master’s in English from the University of Tennessee, winning awards for teaching and for his work in the writing center.
Gabriel Welsch
Duquesne UniversityGabriel Welsch is VP for marketing and communications at Duquesne University. In his five years at Duquesne, he spearheaded a research-driven overhaul of the University’s brand platform, led development of a new, award-winning University website, implemented school-/college-level strategic communications plans and metrics, and drove efforts to redesign flagship admissions and advancement publications. Simultaneously, Welsch introduced a culture of data-informed collaborative decision. Prior to Duquesne, Welsch served multiple executive functions at Juniata College. Welsch started his career in advancement communications for Penn State’s College of the Liberal Arts. He is past-president of the board of directors of CUPRAP.
Lauren Werner
Forsyth Tech Community CollegeLauren Werner serves as the Director of Communications at Forsyth Tech, and blends 15+ years in nonprofit leadership with a global outlook from her Peace Corps service. Her expertise in strategic communication and commitment to education fuel the college’s mission. A graduate of UNC Chapel Hill, she champions community engagement, diversity, and accessible education to enhance Forsyth Tech’s local and broader impact. Lauren’s work has been published on Forbes.com, CBSMoneywatch.com and within KPMG’s Global Newsletter. Recently, she was honored alongside members of the Forsyth Tech marketing team with a CASE District III Award for the college’s 2022 Annual Report.
Ana Williams
Old Dominion UniversityDr. Ana Luz Williams, Ed.D., is the Associate Director of Undergraduate Admissions Marketing at Old Dominion University. A transformational bilingual leader, she excels in networking, relationship building, and enhancing student engagement. Dr. Williams serves as Vice-President of the Hispanic/Latino Employee Association and advises groups including the ODU Latinos Alumni Chapter and Sigma Lambda Upsilon/Señoritas Latinas Unidas Sorority, Inc. Additionally, she is a Board Member of the Chamber of Hispanic Progress. Her academic credentials include a Doctorate in Education from Regent University, with a focus on advanced educational leadership. Dr. Williams is recognized for her strategic initiatives in multicultural inclusion.
Rob Zinkan
RHB, Inc.Rob Zinkan, Ed.D., is Vice President for Marketing Leadership at RHB. He leads the firm’s practice in institutional marketing, guiding colleges and universities toward greater relevance and organizational capability. Rob joined RHB after more than two decades in higher education administration. He spent 17 years at Indiana University in a variety of senior roles from campus-level vice chancellor to system-wide associate vice president. A recent AMA Symposium for the Marketing of Higher Education committee member and CASE commissioner, Rob is co-author of What Makes a Strategic Plan ‘Strategic’? and co-editor and contributor to Inside Higher Ed’s “Call to Action” blog.
Julie Zito
American UniversityJulie oversees American University’s institutional advertising and branding, including the Challenge Accepted campaign, AU’s web and social media presence, and brand video. With more than two decades of experience as a strategic and creative marketing professional, Julie is fortunate to work with an award-winning team. Prior to joining AU, Julie was the Creative Marketing Director at the Robert H. Smith School of Business at UMD. Before transitioning to higher education, Julie spent more than 15 years in entertainment marketing, where she led the development of consumer campaigns for Discovery Channel, Animal Planet, and the Science Channel.
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Event Location
Caesars Palace Las Vegas
3570 Las Vegas Boulevard South
Las Vegas, NV 89109
Phone: (866) 227-5938
Room Reservations
We’ve secured an AMA room block at a special rate of $199.00 single/double occupancy per night (excluding taxes and applicable fees which are currently 13.38% per room night. Taxes and fees are subject to change). Additional persons will be charged at a rate of $30.00 per person, per night, with a maximum of four (4) persons per guestroom. This rate is subject to change.
A daily resort fee of $30.00 per room, per night plus tax will be charged in addition to the room rate. This fee includes: in-room high speed Internet each day (two devices per day), daily access to the fitness center for two, and all local calls.
Reserve your room here:
https://book.passkey.com/go/SCAMA4
Or you can call the Reservation Center at (866) 227-5944 and reference AMA Symposium for the Marketing of Higher Education or group code SCAMA4 to reserve your room over the phone. The hotel requires a 72-hour cancellation prior to the arrival date to avoid penalties. However, if the reservation is cancelled less than 72 hours prior to the arrival date, the guest will forfeit their deposit of the 1st night’s room and tax.
Please reserve your overnight accommodations early as there are a limited number of AMA special rates available.
The reservation cut-off date is October 11, 2024.
Please know that any hotel room booked outside the AMA negotiated block may not be eligible for the discounted rate. Those reservations may also have a different cancellation policy and will not be eligible for reimbursement in the case of event cancellation.
Area Attractions, Events and Tourism
Please visit Las Vegas Convention and Visitors Authority for area information.
Las Vegas events and culture can be found here.
For information on accessible travel, please visit the Las Vegas Accessible Travel page.
ADA
The AMA is committed to providing equal access to our meetings for all attendees. If you are an attendee with a disability and require program accommodations, please contact the AMA Support Center at (800) AMA-1150. A member of our staff will ensure that appropriate access arrangements are made. If you have specific disability-related needs for your hotel sleeping room, please be sure to communicate those directly to the hotel when you make your reservation. In an effort to provide the highest quality of service to all attendees, we require that details of all access requests be communicated to our office at least 14 days in advance of the beginning of the meeting.
Exhibitors
160over90 • 25th Hour Communications • AmbioEdu • Bandwango
Beacon Technologies • Bowstring • CampusXR • Canva
Creative Communication Associates (CCA) • Circuit Virtual Tours Concept3D • Digital United • Digital Wave • DME Delivers • Electric Citizen • Element451 • Foleon • Gecko Engage • Hannon Hill • Hanover Research • High School Counselor Marketing
Inside Higher Ed • Magellan Promotions • MediaCross, Inc. ModernCampus • NewCity • Niche• Noodle • OHO • Ring Digital • Spark451 • Squiz • Truly Engaging • Umbrella Digital University FM • VEGA VideoRequest, LLC • VisionPoint Marketing
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