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Press Release from the Journal of Marketing: What Policymakers Need to Know About Digital Advertising

Matt Weingarden

Researchers from Northwestern, Columbia, University of California Berkeley, Stanford, Yale, and University of California San Diego published a new paper in the Journal of Marketing that seeks to help policymakers understand some pervasive issues in digital advertising markets and how they impact market efficiency.  

The study forthcoming in the Journal of Marketing is titled “Inefficiencies in Digital Advertising Markets” and is authored by Brett Gordon, Kinshuk Jerath, Zsolt Katona, Sridhar Narayanan, Jiwoong Shin and Kenneth Wilbur. 

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Digital advertising revenues grew from nothing to $108 billion in 25 years, eclipsing all traditional advertising media combined. Yet there are indicators that unregulated markets for digital advertising have experienced some problems. The E.U. fined Google more than $9 billion in three antitrust cases and the U.S. Federal Trade Commission fined Facebook $5 billion after it broke a 2012 Consent Order. Prominent politicians have criticized the industry and proposed structural reforms. New privacy laws mandate transparency and consent requirements for data-driven advertising and user identification practices.  

Several comprehensive reviews of digital advertising markets have advised more regulation. For example, the Australian Competition and Consumer Commission (2019) made 23 recommendations, including that “a specialist digital platforms branch be established” to proactively monitor digital markets, enforce laws, conduct inquiries, and recommend actions to address consumer harm and market failure. The House of Lords Select Committee on Communications (2019) reached similar conclusions, noting “a lack of understanding among policy-makers.” Similar findings have been offered by the European Commission Directorate-General for Competition; the U.K. Department of Digital Culture, Media & Sport; and the U.K. Digital Competition Expert Panel; with ongoing investigations by the U.S. Federal Trade Commission and the U.K. Competition and Markets Authority, among others.  

The primary focus of the study is on advertising effect measurement, organizational inefficiencies in advertising, ad blocking, and ad fraud. All of these issues predate digital advertising, but they manifest in new ways in markets for digital advertising. 

First, some key definitions:

Ad effect measurement

The estimation of incremental effects of advertisements on consumer behaviors. Ignorance or uncertainty about ad effects may inefficiently distort advertisers’ reservation prices, demand, budgets, and bids for ads. 

Organizational inefficiencies

Occur within advertising organizations and between advertisers and their self-interested agencies and may lead to inefficient advertising decisions. 

Ad blocking

A technology that prevents advertisements from being displayed to consumers. Ad blockers may inefficiently appropriate advertising revenues and harm publishers’ incentives to provide content. 

Ad fraud

A collection of practices that misrepresent advertising inventory or disguise machines as humans in order to steal advertising expenditures. Most industry estimates indicate fraud takes 10-30% of total digital advertising revenue.  

Wilbur says that “Most marketers either do not or cannot measure incremental ad effects. Uncertainty about ad effects may distort market demand for advertising.” Numerous intermediaries separate marketers from publishers, each of whom takes a cut of advertising expenditures and has its own private information and incentives, leading to economic inefficiencies and moral hazard. Additionally, intra-firm frictions can lead to suboptimal advertising decisions. Consumers use ad blocking software to passively prevent advertisements from being displayed. Advertising fraud misrepresents advertising opportunities and directs ad exposures to machines for the purpose of stealing advertising budgets. 
 
The research team says that “We want policymakers to fully understand and consider the important institutional features found in digital advertising markets. Effective regulation requires a full understanding of the context. The regulatory community needs to avoid drafting bad rules and being co-opted by the dominant players in the digital advertising industry.”

Full article and author contact information available at: https://doi.org/10.1177/0022242920913236

About the Journal of Marketing 

The Journal of Marketing develops and disseminates knowledge about real-world marketing questions useful to scholars, educators, managers, policy makers, consumers, and other societal stakeholders around the world. Published by the American Marketing Association since its founding in 1936, JM has played a significant role in shaping the content and boundaries of the marketing discipline. Christine Moorman (T. Austin Finch, Sr. Professor of Business Administration at the Fuqua School of Business, Duke University) serves as the current Editor in Chief. 
https://www.ama.org/jm

About the American Marketing Association (AMA) 

As the largest chapter-based marketing association in the world, the AMA is trusted by marketing and sales professionals to help them discover what’s coming next in the industry. The AMA has a community of local chapters in more than 70 cities and 350 college campuses throughout North America. The AMA is home to award-winning content, PCM® professional certification, premiere academic journals, and industry-leading training events and conferences.  
https://www.ama.org/

Matt Weingarden is Director, Integrated Academic Content, a role which includes serving as publisher and managing editor of the AMA's four scholarly journals, as well as managing the AMA's numerous academic conferences and academic community initiatives.